This is your Member Reference Number (MRN). You’ll need to provide this when you make an appointment with an EAP counselor or contact your EAP by phone.

Anthem provides automatic translation into multiple languages, courtesy of Google Translate. This tool is provided for your convenience only. The English language version is considered the most accurate, and in the event of a discrepancy between the translations, the English version will prevail. This translation tool is not controlled by Anthem, and the Anthem Privacy Statement will not apply. Please read Google's privacy statement. If you want Google to translate the Anthem website, select a language.

Benefits with The Local Choice

Your EAP offers these great resources.

Will There Be a Couch? What to Expect From Counseling

Many people avoid counseling due to misconceptions or even fear. Learn about the counseling process, different types of counseling, what is talked about, and terminology used.



Play Seminar Audio/Video



Play Audio only

Download MP3 Zip File, Link opens in a new windowDownload Visual Presentation of Webinar (PDF), Link opens in a new windowWhat to Expect From Counseling Handout (PDF), Link opens in a new windowWill There Be a Couch - What to Expect From Counseling Transcript (PDF), Link opens in a new windowFrequently Asked Questions About Counseling Handout(PDF)

More about this Topics

  • Remaining Resilient During a Crisis

  • Creating Hope Through Action (World Suicide Prevention Day 2022)

  • The Gratitude Habit

  • Coping with Change

  • Rebuilding Your Team's Resilience in the Aftermath of a Terrorist Attack (for Managers)

Other Topics

    • Mental Health and Wellbeing for All (World Mental Health Day 2022)
    • Restore Your Resilience After the Terrorist Attack (for Employees)
    • Supporting Your Child at a Time of Conflict and Crisis (Texas School Shooting)
    • Disrupting Negative Thoughts (2017)
    • Holidaze: How to Enjoy the Holidays and Minimize Holiday Stress
    • Sleep Difficulties
    • Caring for a loved one with autism
    • Optimism and Recuperation
    • Recognizing an eating disorder
    • Connecting the dots on wellness
    • Take Care of Your Mental Health
    • Helping Young People Cope with the Stress of Emergency or Forced Relocation
    • Common Reactions After Trauma (Part 2)
    • Borderline Personality Disorder
    • Coping with the Stress of Relocation After a Disaster (Part 2): Emotional Healing