This is your Member Reference Number (MRN). You’ll need to provide this when you make an appointment with an EAP counselor or contact your EAP by phone.

Anthem provides automatic translation into multiple languages, courtesy of Google Translate. This tool is provided for your convenience only. The English language version is considered the most accurate, and in the event of a discrepancy between the translations, the English version will prevail. This translation tool is not controlled by Anthem, and the Anthem Privacy Statement will not apply. Please read Google's privacy statement. If you want Google to translate the Anthem website, select a language.

Benefits with The Local Choice

Your EAP offers these great resources.

Pillars of Resilience

Resilience is defined as how one "deals effectively with pressure, ambiguous and emerging conditions, and multiple tasks; remains optimistic and persistent, even under adversity or uncertainty. Recovers quickly from setbacks. Anticipates changes and learns from mistakes."

Resilience is the ability to function really well in the face of adversity. The Defense Logistics Agency (DLA) resilience model has four pillars: mental, physical, social, and spiritual. Balancing these four components helps strengthen your life.

Four Pillars of Resilience

Four Pillars of Resilience
MentalPhysicalSocialSpiritual
  • Awareness
  • Adaptability
  • Decision Making
  • Positive Thinking
  • Endurance
  • Nutrition
  • Recovery
  • Strength
  • Family
  • Communications
  • Connectedness
  • Social Support
  • Teamwork
  • Core Values
  • Perseverance
  • Perspective
  • Purpose

Resilience provides balance to life.


  1. Mental—The ability to effectively cope with mental stressors and challenges. Pay attention to your needs and feelings. Your thoughts control your energy.
  2. Physical—The ability to adopt and sustain healthy behaviors. Regularly work out and continually monitor physical stamina. Recognize the connection between mind and body: Strong bodies help build strong minds.
  3. Social—The ability to network. Build and value interpersonal relationships and social networks. Social connections with others widen perceptions and grow character.
  4. Spiritual—The ability to adhere to beliefs, principles, or values needed to persevere and prevail in accomplishing missions.

U.S. Defense Logistics Agency (DLA). (n.d.). What is resilience? Retrieved March 25, 2024, from https://www.dla.mil

More about this Topics

  • Taking Control of Your Mental Health

  • Maintain a Healthy State of Mind: Middle School Students

  • Coping with Crisis in the Media (Part 1)

  • What to Expect in the Wake of Mass Violence

  • Older Adults and Depression (Part 2)

Other Topics

    • Managing Grief After Disaster (Part 3)
    • Self-Care Strategies for Today's Busy Employees
    • Panic Disorder: When Fear Overwhelms—Part 2
    • Bipolar Disorder in Children and Teens
    • Top 10 Mental Health Benefits of Exercise
    • Caring for a loved one with autism
    • Don't Worry, Breathe Happy
    • Caring for your mental health
    • Exercise and Depression
    • Snoring
    • Providing Compassionate Support to Refugee Hosts
    • Mental Health: Making a Difference Together
    • Rays of Sunshine
    • The Mental Strength Workout
    • Working Together to Build Resilience and Reduce Stress (International Stress Awareness Day 2022)