This is your Member Reference Number (MRN). You’ll need to provide this when you make an appointment with an EAP counselor or contact your EAP by phone.

Anthem provides automatic translation into multiple languages, courtesy of Google Translate. This tool is provided for your convenience only. The English language version is considered the most accurate, and in the event of a discrepancy between the translations, the English version will prevail. This translation tool is not controlled by Anthem, and the Anthem Privacy Statement will not apply. Please read Google's privacy statement. If you want Google to translate the Anthem website, select a language.

Benefits with LEARN

Your EAP offers these great resources.

Effective Communication During a Crisis

The impact of the crisis in Ukraine has implications for the whole world, with possibility of a significant change to the geopolitical map of Europe; therefore, it is important to be considerate of all countries and their cultures and how they are coping with the current crisis. Communication is a significant success factor in any relationship, particularly when trying to support others. However, cross-cultural communication can be complex; it can sometimes be difficult to understand how others speak, communicate, and perceive situations. This session will explore how everyone can practice effective cross-cultural communication.

Learning Objectives

  • Understand different cultures and values, and how to be flexible in knowing each other better.
  • Learn techniques for clear, coherent communication.
  • Develop skills for empathetic and sensitive communication.
  • Employ practical tips for effective cross-cultural communication.

Link opens in a new windowhttps://attendee.gotowebinar.com/recording/4963435603702614787

More about this Topics

  • Working Together to Build Resilience and Reduce Stress (International Stress Awareness Day 2022)

  • Beating the Blues

  • Creating Hope Through Action (World Suicide Prevention Day 2022)

  • Providing Compassionate Support to Refugee Hosts

  • Understanding Resilience

Other Topics

    • Moving Abroad
    • Pillars of Resilience
    • Obsessive-Compulsive Disorder (Part 2)
    • Anorexia Nervosa (Part 1)
    • Stress and Your Teen
    • Facts About Seasonal Affective Disorder
    • Deflate the Pressure
    • Managing holiday stress
    • Optimism and Recuperation
    • Connecting the dots on wellness
    • Survivor's Guilt & Making it Through the War
    • Virtual Roundtable & Running the COVID Battle: Strategies for Our Medical Heroes
    • Mental Health and Wellbeing for All (World Mental Health Day 2022)
    • Tackling Negative Thoughts Associated with Trauma
    • Creating Hope Through Action (World Suicide Prevention Day)