This is your Member Reference Number (MRN). You’ll need to provide this when you make an appointment with an EAP counselor or contact your EAP by phone.

Anthem provides automatic translation into multiple languages, courtesy of Google Translate. This tool is provided for your convenience only. The English language version is considered the most accurate, and in the event of a discrepancy between the translations, the English version will prevail. This translation tool is not controlled by Anthem, and the Anthem Privacy Statement will not apply. Please read Google's privacy statement. If you want Google to translate the Anthem website, select a language.

Benefits with The Local Choice

Your EAP offers these great resources.

Making Good Choices

Coping positively with difficult situations and life's ups and downs has been found to reduce distress and improve psychological health. Here are the key elements that experts found to help manage stress and improve resilience:

  • Use positive distracting activities (games, music, books, and movies).
  • Talk to someone for support.
  • Take time every day to calm yourself.
  • Exercise.
  • Spend time with others.
  • Stay busy—mentally and physically.
  • Actively apply coping skills and strategies that have worked in the past.
  • Learn to recognize reminders that may upset or bother you. Prepare how you will deal with them, such as using positive self-talk, distracting, and breathing.
  • Focus on something practical that you can do right now to manage the situation better.
  • Use relaxation methods regularly, such as breathing, visualization, and muscle relaxation exercises.
  • Draw upon religion, spirituality, or personal beliefs.

Shutting down may help during stressful circumstances. However, afterward, when out of the threatening situation, opening up and relaxing with others is often helpful.

Cultivate a positive attitude! Promote patience, hope, fortitude, decorum, and the will, in the worst situations, to do your best:

  • Celebrate successes, and take joy in completing tasks, even small ones.
  • Do not be discouraged by setbacks.
  • Create an ongoing feeling of motivation, and give yourself small breaks from the stress of the situation.
  • Accept that the environment is constantly changing.
  • Embrace the world that you find yourself in, and see opportunity in adversity.
  • Identify and concentrate on building strengths.
  • Accept circumstances that cannot be changed, and focus on circumstances that you can alter.
  • Consider the stressful situation in a broader context, and keep a long-term perspective.
  • Look for opportunities to learn something about yourself, and find self-growth in some way.
  • Control self-defeating statements.
  • Realize that life is not fair, and find a place to make peace with that for yourself.

This article was adapted from the National Center for PTSD.

U.S. Navy and Marine Corps Public Health Center. (n.d.). Making good choices. Retrieved July 18, 2019, from https://www.med.navy.mil

More about this Topics

  • Anxiety Disorders: Treatment

  • Dealing with Work Stress

  • Helping Your Loved One Who Is Suicidal (Part 2)

  • Managing Stress: Tips for Survivors of a Traumatic Event

  • What Is Good Mental Health?

Other Topics

    • Exercise and Depression
    • Connecting the dots on wellness
    • Caring for your mental health
    • Winter Blues
    • Talking about suicide
    • The Mental Strength Workout
    • Understanding Resilience
    • Tackling Negative Thoughts Associated with Trauma
    • Self-Care: Remaining Resilient 1
    • Effective Communication During a Crisis
    • Stress and Aging
    • Caregiver Stress
    • Autism Spectrum Disorder (ASD): Diagnosis and Treatment
    • Disaster Anniversaries and Trigger Events
    • Attention Deficit Hyperactivity Disorder: Signs and Symptoms