This is your Member Reference Number (MRN). You’ll need to provide this when you make an appointment with an EAP counselor or contact your EAP by phone.

Anthem provides automatic translation into multiple languages, courtesy of Google Translate. This tool is provided for your convenience only. The English language version is considered the most accurate, and in the event of a discrepancy between the translations, the English version will prevail. This translation tool is not controlled by Anthem, and the Anthem Privacy Statement will not apply. Please read Google's privacy statement. If you want Google to translate the Anthem website, select a language.

Benefits with The Local Choice

Your EAP offers these great resources.

Managing Stress: Tips for Survivors of a Traumatic Event

Important Things to Know About Disasters and Other Traumatic Events

If you were involved in a disaster such as a hurricane, flood, or even terrorism, or another traumatic event like a car crash, you may be affected personally regardless of whether you were hurt or lost a loved one. You can be affected just by witnessing a disaster or other traumatic event. It is common to show signs of stress after exposure to a traumatic event, and it is important to monitor your physical and emotional health.

Possible Reactions to a Disaster or Other Traumatic Event

Try to identify your early warning signs of stress. Stress usually shows up in the four areas shown below, but everyone should check for any unusual stress responses after a disaster or other traumatic event. Below are some of the most common reactions.

Emotionally

You may feel emotionally

  • Anxious or fearful
  • Overwhelmed by sadness
  • Angry, especially if the event involved violence
  • Guilty, even when you had no control over the traumatic event
  • Heroic, like you can do anything
  • Like you have too much energy or no energy at all
  • Disconnected, not caring about anything or anyone
  • Numb, unable to feel either joy or sadness

Physically

You may have physical reactions, such as

  • Having stomachaches or diarrhea
  • Having headaches or other physical pains for no clear reason
  • Eating too much or too little
  • Sweating or having chills
  • Getting tremors (shaking) or muscle twitches
  • Being jumpy or easily startled

Behaviorally

You may have behavioral reactions, such as

  • Having trouble falling asleep or staying asleep, sleeping too much, or relaxing
  • Noticing an increase or decrease in your energy and activity levels
  • Feeling sad or crying frequently
  • Using alcohol, tobacco, illegal drugs, or even prescription medication in an attempt to reduce distressing feelings or to forget
  • Having outbursts of anger, feeling really irritated, and blaming other people for everything
  • Having difficulty accepting help or helping others
  • Wanting to be alone most of the time and isolating yourself

Cognitively

You may experience problems in your thinking, such as

  • Having trouble remembering things
  • Having trouble thinking clearly and concentrating
  • Feeling confused
  • Worrying a lot
  • Having difficulty making decisions
  • Having difficulty talking about what happened or listening to others

After the Event: Managing Your Tasks

If you've been involved in a disaster or other traumatic event, a number of tasks likely require your attention fairly urgently. First, make sure you are not injured, as sometimes survivors don't realize they've been physically hurt until many hours later. If you realize you've been injured, seek medical treatment before you do anything else. If you need to find a safe place to stay, work on that task next. Make sure to let a family member or friend know where you are and how to reach you. Secure your identification and any other papers you may need, such as insurance, bank, property, and medical records. Completing one task at a time may help you feel like you are gaining back some control, so make a list of the most important things you need to do. Remember to be patient with yourself. Take deep breaths or gently stretch to calm yourself before you tackle each task. Plan to do something relaxing after working for a while.

Practical Tips for Relieving Stress

These stress-management activities seem to work well for most people. Use the ones that work for you:

  • Talk with others who understand and accept how you feel. Reach out to a trusted friend, family member, or faith-based leader to explore what meaning the event may have for you. Connect with other survivors of the disaster or other traumatic events and share your experience.
  • Body movement helps to get rid of the buildup of extra stress hormones. Exercise once daily or in smaller amounts throughout the day. Be careful not to lift heavy weights. You can damage your muscles if you have too much adrenaline in your system. If you don't like exercise, do something simple, like taking a walk, gently stretching, or meditating.
  • Take deep breaths. Most people can benefit from taking several deep breaths often throughout the day. Deep breathing can move stress out of your body and help you to calm yourself. It can even help stop a panic attack.
  • Listen to music. Music is a way to help your body relax naturally. Play music timed to the breath or to your heartbeat. Create a relaxing playlist for yourself, and listen to it often.
  • Pay attention to your physical self. Make sure to get enough sleep and rest each day. Don't leave resting for the weekend. Eat healthy meals and snacks, and make sure to drink plenty of water. Avoid caffeine, tobacco, and alcohol, especially in large amounts. Their effects are multiplied under stress and can be harmful, just making things worse.
  • Use known coping skills. How did you handle past traumatic events like a car crash or the death of a loved one? What helped then (e.g. spending time with family, going to a support group meeting)? Try using those coping skills now.

When Your Stress Is Getting the Best of You

Know that distressing feelings about a disaster or traumatic event usually fade over time (two to four weeks after the event) as you get back to routines—and especially if you have engaged in some ways to help yourself. Try to use some of these tips several times a week.

If you or someone you care about continues to show signs of stress and you are becoming concerned, you may want to reach out for some extra help. Contact one of the Helpful Resources listed below. Your employee assistance program (EAP) can also help you locate resources and support.

Helpful Resources and Hotlines

Disaster Distress Helpline
Toll-Free: 800-985-5990
TTY: 800-846-8517
Text: TalkWithUs to 66746
Link opens in a new windowhttps://www.samhsa.gov/find-help/disaster-distress-helpline
This helpline provides immediate crisis counseling related to disasters, 24/7.

988: The Suicide and Crisis Lifeline
Toll-Free: 988 or 800-273-TALK (800-273-8255)
Website: Link opens in a new windowhttps://988lifeline.org

Substance Abuse and Mental Health Services Administration Disaster Technical Assistance Center (SAMHSA DTAC)
Toll-Free: 800-308-3515
Email: dtac@samhsa.hhs.gov
Website: Link opens in a new windowhttps://www.samhsa.gov/dtac
DTAC helps states, U.S. territories, tribes, and local providers plan for and respond to behavioral health needs after a disaster.

SAMHSA's National Helpline – 800-662-HELP (800-662-4357)
SAMHSA's National Helpline is a free, confidential, 24/7, 365-day-a-year treatment referral and information service (in English and Spanish) for individuals and families facing mental and/or substance use disorders.
Link opens in a new windowhttps://www.samhsa.gov/find-help/national-helpline

MentalHealth.gov
Website: Link opens in a new windowhttps://www.mentalhealth.gov
MentalHealth.gov provides U.S. government information and resources on mental health.

SAMHSA's Drug-Free Workplace Helpline
Toll-Free: 800-WORKPLACE (800-967-5752)
Website: Link opens in a new windowhttps://www.samhsa.gov/workplace

Office for Victims of Crime (OVC)
Contact Options: Link opens in a new windowhttps://www.ovc.gov/map.html
Website: Link opens in a new windowhttps://www.ovc.gov

OVC International Terrorism Victim Expense Reimbursement Program (ITVERP) Resource Center
Toll-Free: 800-363-0441
Email: ITVERP@usdoj.gov
Website: Link opens in a new windowhttps://www.ovc.gov/itverp/index.html

nformation and resources on mental health.

SAMHSA's Drug-Free Workplace Helpline
Toll-Free: 800-WORKPLACE (800-967-5752)
Website: Link opens in a new windowhttps://www.samhsa.gov/workplace

Office for Victims of Crime (OVC)
Contact Options: Link opens in a new windowhttps://www.ovc.gov/map.html
Website: Link opens in a new windowhttps://www.ovc.gov

OVC International Terrorism Victim Expense Reimbursement Program (ITVERP) Resource Center
Toll-Free: 800-363-0441
Email: ITVERP@usdoj.gov
Website: Link opens in a new windowhttps://www.ovc.gov/itverp/index.html

U.S. Substance Abuse and Mental Health Services Administration (SAMHSA), Center for Mental Health Services. (Revised 2013 [SAMHSA] & 2023 [Ed.]). Tips for survivors of a disaster or other traumatic event: Managing stress (Pub. No. SMA13-4776) [B. Schuette., Ed.]. Retrieved January 11, 2023, from https://store.samhsa.gov

More about this Topics

  • Generalized Anxiety Disorder: When Worry Gets Out of Control

  • Eating Disorders: About More Than Food

  • Got Resiliency?

  • How to Fight Stress and Ward Off Illness

  • Managing an Employee Who May Be Suicidal

Other Topics

    • Does Hi-Tech Cause Hi-Stress?
    • Virtual Roundtable & Running the COVID Battle: Strategies for Our Medical Heroes
    • Beating the Blues
    • Information Overload
    • Rebuilding Your Team's Resilience in the Aftermath of a Terrorist Attack (for Managers)
    • Feeling Stressed?
    • What to Expect in the Wake of Mass Violence
    • Psychological Fitness
    • Borderline Personality Disorder: Helping Yourself or Others
    • Five Things You Should Know About Stress
    • Snoring
    • Caring for your mental health
    • Exercise and Depression
    • Recognizing depression
    • Facts About Seasonal Affective Disorder