This is your Member Reference Number (MRN). You’ll need to provide this when you make an appointment with an HERO counselor or contact your HERO by phone.

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Benefits with HII

Your HERO program offers these great resources.

Keeping an Open Mind

An open mindset refers to a tendency to be receptive to new ideas and information. Having an open mindset means being objective when you approach new things, listening to other points of view, and being willing to admit what you don't know. This session will explore how to keep an open mind about yourself and others and share the benefits of keeping an open mind.


You do not need to register in advance to attend Online Seminars. Seminars will be pre-recorded and uploaded on a set date each month. You can view the audiovisual presentation and download the audio transcript at that time.

The purpose of asking for your name and email address on the registration page ahead of the recorded Online Seminar is to generate and email you a completion certificate. You must view the Online Seminar until the end and hit Submit on the survey to receive a completion certificate. The certificate will be automatically sent to the email address you entered on the registration page. (Please check your email spam or junk folder if you did not receive the email with your certificate.)

More about this Topics

  • Setting Goals for Your Future

  • Reframing Your Way Through 2022

  • Building Better Mental Health

  • Planning for Success

  • Emotional Support: Staying Balanced in a Changing World

Other Topics

    • Taking time to recharge
    • Building your resilience
    • Check, challenge and change your thoughts
    • Laughter is the best medicine
    • Change Is Inevitable
    • Using Laughter to Reduce Stress
    • Eco Anxiety: Everyday Strategies to Cope
    • Learn to Disconnect
    • Turn Your Resolutions Into Real Solutions
    • Care and Connection
    • Healthy Mind Toolkit
    • Will There Be a Couch? What to Expect From Counseling
    • Rays of Sunshine
    • Unplugged: Digital Detoxing
    • The Mind-Body Connection (2015)