This is your Member Reference Number (MRN). You’ll need to provide this when you make an appointment with an EAP counselor or contact your EAP by phone.

Anthem provides automatic translation into multiple languages, courtesy of Google Translate. This tool is provided for your convenience only. The English language version is considered the most accurate, and in the event of a discrepancy between the translations, the English version will prevail. This translation tool is not controlled by Anthem, and the Anthem Privacy Statement will not apply. Please read Google's privacy statement. If you want Google to translate the Anthem website, select a language.

Benefits with The Local Choice

Your EAP offers these great resources.

Microaggressions

Microaggressions are everyday verbal, nonverbal, and environmental slights, snubs, or insults—whether intentional or unintentional—that communicate hostile, derogatory, or negative messages to individuals based solely upon their marginalized-group membership. Microaggressions repeat or affirm stereotypes about a minority group, and they tend to minimize the existence of discrimination or bias, intentional or not.1

Microaggressions can be verbal, nonverbal, or environmental. Three types include microinsults (usually unconscious and convey rudeness/insensitivity); microassaults (often conscious and are deliberate and derogatory); and microinvalidations (usually unconscious and exclude the thoughts, feelings, or experiences of a minority group).

Examples of Microaggressions

  • Saying to an Asian person, "You must be good in math, can you help me with this problem?"
  • "As a woman, I know what you go through as a racial minority."
  • A faculty member of color is mistaken for a service worker.
  • Use of the pronoun "he" to refer to all people.
  • An advisor sends an email to another work colleague describing another individual as a "good Black scientist."

What does research say?

A leading social scientist in this area, Derald Wing Sue, notes that microaggressions typically fall below the radar of well-intentioned members of a dominant culture. They are distinct from deliberate acts of bigotry, because typically people are unaware of the interpretation and/or harm on an individual from a minority group.2,3

What can be done to counter microaggressions?

For helpful tips to recognize and avoid microaggressions, take a look at this interactive tool developed by the University of California, Los Angeles for diversity and faculty development purposes (PDF): Link opens in a new windowhttps://equity.ucla.edu/wp-content/uploads/2016/06/DiversityintheClassroom2014Web.pdf.1 It categorizes microaggressions into various areas, provides examples, and explains the messages they convey.

References

  1. University of California, Los Angeles (UCLA), Diversity & Faculty Development. (2014). Link opens in a new windowDiversity in the classroom. Retrieved February 3, 2023, from https://equity.ucla.edu
  2. Constantine, M.G., & Sue, D.W. (2007, April). Link opens in a new windowPerceptions of racial microaggressions among black supervisees in cross-racial dyads. Journal of Counseling Psychology, 54(2), 142–153.
  3. Wong, G., Derthick, A.O., David, E.J.R., Saw, S., & Okazaki, S. (2013, 24 October). Link opens in a new windowThe what, the why, and the how: A review of racial microaggressions research in psychology. Race and Social Problems, 6, 181–200.

National Institutes of Health (NIH), Office of the Director Scientific Workforce Diversity. (Updated 2016, December 9). Microaggressions. Retrieved February 3, 2023, from https://diversity.nih.gov

More about this Topics

  • How Body Language Affects Negotiations

  • Assertive Communication

  • How Personal Attributes Affect Negotiations

  • Understanding Bias

  • Listening to Paraphrase

Other Topics

    • Maintaining Respect and Civility in the Workplace
    • Interpersonal Communication: Social Skills for Success
    • Building Positive Relationships at Work
    • Will There Be a Couch? What to Expect From Counseling
    • Say What You Mean the Right Way
    • Assertiveness
    • Listening to Elderly Parents
    • Listening Tips
    • Social Apps to Keep Connected in Quarantine
    • Fixing a Fractured Friendship
    • The Four Steps of Interest-Based Problem-Solving
    • Handling Political Conflict at Work
    • COVID-19: Helping an Older Relative Stay Connected