This is your Member Reference Number (MRN). You’ll need to provide this when you make an appointment with an EAP counselor or contact your EAP by phone.

Anthem provides automatic translation into multiple languages, courtesy of Google Translate. This tool is provided for your convenience only. The English language version is considered the most accurate, and in the event of a discrepancy between the translations, the English version will prevail. This translation tool is not controlled by Anthem, and the Anthem Privacy Statement will not apply. Please read Google's privacy statement. If you want Google to translate the Anthem website, select a language.

Coping with Trauma: How Families Can Be Supportive

Your loved one has been through a traumatic incident. What can you do to help support them? Below are several suggestions for offering support and comfort during a trying time.

Listen.

One of the most important needs after a trauma is to talk about the event—and to do so often. Talk about it over and over. It may be difficult for you to hear, or you may get tired of hearing the same old story, but talking is a crucial part of your loved one's recovery.

Be supportive and sympathetic, but try to avoid overreacting. Your loved one needs to tell their story and not be upset by your reactions. If your loved one tries to shield you from the event by refusing to talk about it, you obviously cannot force them to talk. But, you can encourage openness and listen to whatever else the person wants to say.

Include the whole family in the healing process.

You and your spouse or partner may feel you should protect your children from the upsetting event, but they'll undoubtedly know something is wrong. This can be stressful for them too, and they may need some help to get through it.

Take care of yourself.

While it is important to be supportive, you also need to take care of yourself. Ask friends and family for help, and don't be afraid to seek counseling for yourself if needed.

Enjoy the little things.

Take time out for your family, have a special meal together, or take small outings. Appreciating the little things won't make the pain go away, but it will help in the healing process.

Workplace Options. (Reviewed 2024). Coping with trauma—How can families be supportive? Raleigh, NC: Author.

More about this Topics

  • Dealing with Work Stress

  • Psychological Support for Front-Line Medical Staff (Part 2)

  • Promoting Resilience

  • Looking to the Future with a Solution Focus

  • Binge Eating Disorder (Part 2)

Other Topics

    • The Mind-Body Connection (2017)
    • Supporting Your Child at a Time of Conflict and Crisis (Ukraine War)
    • Managing Workplace Stressors
    • Understanding Resilience
    • Creating Hope Through Action (World Suicide Prevention Day 2022)
    • Caring for a loved one with autism
    • Recognizing an eating disorder
    • Talking about suicide
    • Sleep Difficulties
    • Daily Relaxation Tools
    • Social Apps to Keep Connected in Quarantine
    • Helping Someone You Love Who Has Post-Traumatic Stress Disorder (PTSD)
    • Secondary Trauma: When You're Affected by Another Person's Traumatic Experience
    • Relaxation Techniques for Stress
    • Depression, Anxiety, and Burnout: Where to Begin?