This is your Member Reference Number (MRN). You’ll need to provide this when you make an appointment with an EAP counselor or contact your EAP by phone.

Anthem provides automatic translation into multiple languages, courtesy of Google Translate. This tool is provided for your convenience only. The English language version is considered the most accurate, and in the event of a discrepancy between the translations, the English version will prevail. This translation tool is not controlled by Anthem, and the Anthem Privacy Statement will not apply. Please read Google's privacy statement. If you want Google to translate the Anthem website, select a language.

Benefits with Gavin de Becker & Associates

Your EAP offers these great resources.

Maintaining Composure During COVID-19

Spread the news.

While government leaders and health officials around the world are encouraging people to remain calm, many are finding it difficult to do so given the strong measures being taken to prevent the spread of COVID-19. Schools in the United States are cancelling classes, Italy has closed all stores except grocery stores and pharmacies, and citizens in Spain have been told to stay home for at least 15 days. To make matters worse, this unprecedented global response is being played out live on television and social media.

Therefore, it's not unusual to feel heightened anxiety and a sense of uncertainty given the scale of the outbreak and media coverage. The body's natural response to potential harm is to release large quantities of cortisol, epinephrine, and norepinephrine. These "stress hormones" aid in alertness, muscle preparedness, and energy to help the body protect itself.

While it's natural to feel anxious, operating in "fight or flight" mode for an extended period of time can result in high blood pressure, difficulty sleeping, digestion issues, and poor decision-making. Therefore, it's important that individuals actively manage their stress levels in order to protect both their physical and emotional health. Not only will this help facilitate rational thinking, but it can also help optimize the body's immune system.

Below are several ways to manage emotional health during uncertainty:

  • Consider the impact of the current newsfeed, and limit exposure if needed.
  • Get regular news updates from trusted official sources. Turn off instant notifications.
  • Keep to a consistent routine.
  • Participate in exercise and/or stretching.
  • Practice relaxation techniques, like deep breathing, meditation, yoga, and mindfulness.
  • Recognize when you are catastrophizing (jumping to unreasonable conclusions), and redirect your thoughts to what you know to be true.
  • Ground your thoughts into the present by focusing on what you can see, hear, smell, and tactically feel.
  • Some people turn to drugs, smoking, and alcohol to manage their stress. However, these are all unhealthy methods that can diminish the body's immune system.

Here are some ways to support physical health:

  • Get eight to nine hours of uninterrupted sleep at night.
  • Drink at least two liters of water a day.
  • Increase intake of vegetables, fruits, whole grains, and lean protein.
  • Minimize foods high in fat and sugar.

Individuals who feel like they need professional help managing their anxiety should consider accessing their employee wellbeing resources if available and/or contact their physician.

Workplace Options. (2020, March). Maintaining composure during COVID-19. Raleigh, NC: Author.

More about this Topics

  • Coping with Trauma: How Families Can Be Supportive

  • Stress and Your Teen

  • Anxiety Disorders

  • Psychological Support for Front-Line Medical Staff (Part 2)

  • Stress and Your Health

Other Topics

    • Understanding Resilience
    • Building Resilience Muscles
    • Better Relations between Men and Women (International Men's Day)
    • Beating the Blues
    • Lighten Up With Laughter
    • Deflate the Pressure
    • Pinpointing Your Sleep Problem
    • Connecting the dots on wellness
    • Preventing Smoking
    • Don't Worry, Breathe Happy
    • Suicide: Risk Factors and Signs
    • Managing Anxiety While in Quarantine
    • Managing Grief After Disaster (Part 3)
    • Depression Basics
    • Dealing with Climate Anxiety