This is your Member Reference Number (MRN). You’ll need to provide this when you make an appointment with an EAP counselor or contact your EAP by phone.

Anthem provides automatic translation into multiple languages, courtesy of Google Translate. This tool is provided for your convenience only. The English language version is considered the most accurate, and in the event of a discrepancy between the translations, the English version will prevail. This translation tool is not controlled by Anthem, and the Anthem Privacy Statement will not apply. Please read Google's privacy statement. If you want Google to translate the Anthem website, select a language.

Benefits with Henrico County General Government & Public Schools

Your EAP offers these great resources.

Are You a Good Listener?

Available on Demand Starting May 16th

Conversation is a two-way activity, and listening is a very important part to ensure good and effective communication. By listening effectively, you will gain new perspective and useful information, and it will help you to understand people and their needs. This session will discuss the benefit of being a good listener and share some practical tips on how to be a better and good listener at work and at home.


You do not need to register in advance to attend Online Seminars. Seminars will be pre-recorded and uploaded on a set date each month. You can view the audiovisual presentation and download the audio transcript at that time.

The purpose of asking for your name and email address on the registration page ahead of the recorded Online Seminar is to generate and email you a completion certificate. You must view the Online Seminar until the end and hit Submit on the survey to receive a completion certificate. The certificate will be automatically sent to the email address you entered on the registration page. (Please check your email spam or junk folder if you did not receive the email with your certificate.)

More about this Topics

  • Say What You Mean the Right Way: Healthy Forms of Communication

  • Interpersonal Communication: Social Skills for Success

  • You Make Me So Mad!

  • Effective Communication With Children 1

  • Effective Communication with Children 2

Other Topics

    • Effective Communication During a Crisis
    • Will There Be a Couch? What to Expect From Counseling
    • Set Boundaries And Boost Your Wellbeing
    • Maintaining Respect and Civility in the Workplace
    • Say What You Mean the Right Way
    • Listening Tips
    • Assertiveness
    • Listening to Elderly Parents
    • Assertive Communication
    • Assertiveness Skills
    • Effective Communication: Basic Skills
    • COVID-19: Helping an Older Relative Stay Connected
    • Boomerang Kids: They Just Keep on Coming