This is your Member Reference Number (MRN). You’ll need to provide this when you make an appointment with an EAP counselor or contact your EAP by phone.

Anthem provides automatic translation into multiple languages, courtesy of Google Translate. This tool is provided for your convenience only. The English language version is considered the most accurate, and in the event of a discrepancy between the translations, the English version will prevail. This translation tool is not controlled by Anthem, and the Anthem Privacy Statement will not apply. Please read Google's privacy statement. If you want Google to translate the Anthem website, select a language.

Benefits with Malibu Green Inc.

Your EAP offers these great resources.

Your Child's Mental Health: Tips for Parents and Caregivers

As a parent or caregiver, you want the best for your children or other dependents. You may be concerned or have questions about certain behaviors they exhibit and how to ensure they get help.

What to Look for

It is important to be aware of warning signs that your child may be struggling. You can play a critical role in knowing when your child may need help. Consult with a school counselor, school nurse, mental health provider, or another health care professional if your child shows one or more of the following behaviors:

  • Feeling very sad, withdrawn ,or easily irritated for more than two weeks
  • Seriously trying to harm or kill themselves, or making plans to do so
  • Experiencing sudden, overwhelming fear for no reason, sometimes with a racing heart or fast breathing
  • Getting in many fights or wanting to hurt others
  • Showing severe out-of-control behavior that can hurt oneself or others
  • Not eating, throwing up, or using laxatives to make themselves lose weight
  • Having intense worries or fears that get in the way of daily activities
  • Experiencing extreme difficulty controlling behavior, putting themselves in physical danger, or causing problems in school
  • Using drugs or alcohol repeatedly
  • Having severe mood swings that cause problems in relationships
  • Showing drastic changes in behavior or personality
  • A drop in their school performance

Because children often can't understand difficult situations on their own, you should pay particular attention if they experience

  • Loss of a loved one
  • Divorce or separation of their parents
  • Any major transition (new home, new school, etc.)
  • Traumatic life experiences, like living through a natural disaster
  • Teasing or bullying
  • Difficulties in school or with classmates

What to Do

If you are concerned about your child's behaviors, it is important to get appropriate care. You should do the following:

  • Talk to your child's doctor, school nurse, or another health care provider, and seek further information about the behaviors or symptoms that worry you.
  • Ask your child's primary care physician if your child needs further evaluation by a specialist with experience in child behavioral problems.
  • Ask if your child's specialist is experienced in treating the problems you are observing.
  • Talk to your medical provider about any medication and treatment plans.

How to Talk About Mental Health with Your Child

Do you need help starting a conversation with your child about mental health? Try leading with these questions, and actively listen to your child's response:

  • Can you tell me more about what is happening? How you are feeling?
  • Have you had feelings like this in the past?
  • Sometimes you need to talk to an adult about your feelings. I'm here to listen. How can I help you feel better?
  • Do you feel like you want to talk to someone else about your problem?
  • I'm worried about your safety. Can you tell me if you have thoughts about harming yourself or others?

When talking about mental health problems with your child, you should

  • Communicate in a straightforward manner
  • Speak at a level that is appropriate to a child or adolescent's age and development level (preschool children need fewer details than teenagers)
  • Discuss the topic when your child feels safe and comfortable
  • Watch for reactions during the discussion, and slow down or back up if your child becomes confused or looks upset
  • Listen openly, and let your child tell you about his or her feelings and worries

Get help for your child.

Seek immediate assistance if you think your child is in danger of harming themselves or others. You can call or text 988, or chat online with the 988 Suicide & Crisis Lifeline (Link opens in a new windowhttps://988lifeline.org).

Substance Abuse and Mental Health Services Administration (SAMHSA). (Updated 2023, April 24). How to talk about mental health: For parents and caregivers of children. Retrieved June 4, 2024, from https://www.samhsa.gov

More about this Topics

  • Autism Spectrum Disorder Information

  • Coping with Financial Stress

  • Death of a Parent

  • Attention Deficit Hyperactivity Disorder: Signs and Symptoms

  • Bulimia Nervosa (Part 1)

Other Topics

    • Recognizing an eating disorder
    • Beyond the Baby Blues
    • Connecting the dots on wellness
    • Caring for a loved one with autism
    • Recognizing depression
    • Supporting Your Child at a Time of Conflict and Crisis (Texas School Shooting)
    • Virtual Roundtable & Running the COVID Battle: Strategies for Our Medical Heroes
    • Survivor's Guilt & Making it Through the War
    • The Path to Inner Peace
    • Beating the Blues
    • Maintain a Healthy State of Mind: Parents and Caregivers (Part 1)
    • Anorexia Nervosa (Part 1)
    • Five Things You Should Know About Stress
    • Seasonal Affective Disorder (SAD)
    • Helping Someone You Love Who Has Post-Traumatic Stress Disorder (PTSD)