This is your Member Reference Number (MRN). You’ll need to provide this when you make an appointment with an EAP counselor or contact your EAP by phone.

Anthem provides automatic translation into multiple languages, courtesy of Google Translate. This tool is provided for your convenience only. The English language version is considered the most accurate, and in the event of a discrepancy between the translations, the English version will prevail. This translation tool is not controlled by Anthem, and the Anthem Privacy Statement will not apply. Please read Google's privacy statement. If you want Google to translate the Anthem website, select a language.

Benefits with Malibu Green Inc.

Your EAP offers these great resources.

Canceled by COVID-19: Managing Disappointment

In addition to fear and anxiety, COVID-19 is causing many to struggle with feelings of disappointment. Aiya Kuprinska, Office Manager at Workplace Options' London service center, shared her sadness over canceling her trip to Latvia in April. "My dad, sister, and I were planning a surprise celebration for my mum's sixtieth birthday," explained Aiya. "Our friends and family members from all corners of my home country were planning to attend, but now they cannot."

Whether it is a canceled celebration or a postponed vacation, disappointment emerges out of an unexpected sense of loss. If not managed in a healthy way, disappointment can lead to lingering feelings of sadness and even depression. Below are five positive steps to help work through feelings of disappointment.

Step 1: Give yourself permission to be disappointed. Adults are generally so uncomfortable with negative emotions that there is a tendency to try to rush past them. However, if you allow yourself to experience the disappointment, as well as other feelings that may accompany it, like sadness and anger, you stand a better chance of being able to process your feelings in a healthy way. Genuinely experiencing emotions, no matter how painful, is part of the human experience. As you learn how to move through negative emotions rather than circumventing them, you help strengthen your personal resilience.

Step 2: Find support. As the old adage goes, "Life is full of disappointments." The plus side of this is when you share your disappointment with someone you trust, they likely will be able to relate. Talking about disappointment can help release some of its fuel. In addition, the person you share with can offer comfort and may help you gain additional perspective.

Step 3: Identify what you value. Disappointment reveals what really matters. If you are dejected because your son's graduation ceremony was canceled due to the coronavirus quarantine, what does that reveal about what you care about? Is it a reflection of how proud you are of him, or how eager you were to celebrate his achievement? Did you view his graduation as your graduation as well? Digging deeper and understanding what is at the root of your disappointment can be a very healthy exercise. From there, you can move on to other ways to honor what you value.

Step 4: Channel your disappointment. Once you uncover what you value in step three, you can channel the energy of your disappointment to positive actions honoring that value. For the canceled graduation, as an example, perhaps that means offering to spearhead a virtual graduation ceremony or creating a video with personal messages of congratulations.

Step 5: Seek perspective. This fifth step may take time, which is fine. However, at some point, try to reflect on something positive about the situation. For example, in cities like Link opens in a new windowLos Angeles, Link opens in a new windowParis, Rome, and Milan, known for their poor air quality, residents have experienced noticeably less smog over the last three weeks due to reductions in manufacturing and traffic. Some are hoping this will convince residents to take air-pollution warnings more seriously in the future.

While you do not have the power to change things outside of your control, you are able to control how you respond. If you are dealing with a COVID-19 related disappointment, know that you are not alone and, like others, you have the ability to move beyond it.

Fisher, M. (2020, 2 April). Canceled by COVID-19: Managing disappointment (A. Gaddis, Ed.). Raleigh, NC: Workplace Options.

More about this Topics

  • Panic Disorder: When Fear Overwhelms—Part 2

  • Binge Eating Disorder (Part 2)

  • Do Social Ties Affect Our Health?

  • Post-COVID Recovery

  • Bipolar Disorder: What Is It?

Other Topics

    • Creating Hope Through Action (World Suicide Prevention Day)
    • Will There Be a Couch? What to Expect From Counseling
    • Celebrating Mateship Maketime 4mates International Mens Day 2022
    • Isolation: How to Mentally Cope with Socially Isolating
    • Survivor's Guilt & Making it Through the War
    • Responding to a Suicidal Friend or Loved One
    • Managing Grief After Disaster (Part 1)
    • Borderline Personality Disorder: Helping Yourself or Others
    • Attention Deficit Hyperactivity Disorder: Signs and Symptoms
    • The Preventable Death
    • Deflate the Pressure
    • Recognizing an eating disorder
    • Preventing Smoking
    • Facts About Seasonal Affective Disorder
    • Talking about suicide