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Benefits with Multi Union Security Trust (MUST)

Your MAP offers these great resources.

Are You a Good Listener?

Available on Demand Starting May 16th

Conversation is a two-way activity, and listening is a very important part to ensure good and effective communication. By listening effectively, you will gain new perspective and useful information, and it will help you to understand people and their needs. This session will discuss the benefit of being a good listener and share some practical tips on how to be a better and good listener at work and at home.


You do not need to register in advance to attend Online Seminars. Seminars will be pre-recorded and uploaded on a set date each month. You can view the audiovisual presentation and download the audio transcript at that time.

The purpose of asking for your name and email address on the registration page ahead of the recorded Online Seminar is to generate and email you a completion certificate. You must view the Online Seminar until the end and hit Submit on the survey to receive a completion certificate. The certificate will be automatically sent to the email address you entered on the registration page. (Please check your email spam or junk folder if you did not receive the email with your certificate.)

More about this Topics

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  • Will There Be a Couch? What to Expect From Counseling

  • Interpersonal Communication: Social Skills for Success

  • When Geopolitical Conflict Enters the Workplace (Roundtable)

  • Social Injustice: An Open Dialogue

Other Topics

    • Say What You Mean the Right Way: Healthy Forms of Communication
    • Effective Communication With Children 1
    • Building Positive Relationships at Work
    • Say What You Mean the Right Way
    • Open Communication: Powerful Ways to Create It
    • Listening Tips
    • Assertiveness
    • Listening to Elderly Parents
    • How You Can Help Your Grieving Parent
    • How Personal Attributes Affect Negotiations
    • Nonverbal Communication
    • Getting the Respect You Deserve
    • Death of a Parent