This is your Member Reference Number (MRN). You’ll need to provide this when you make an appointment with an EAP counselor or contact your EAP by phone.

Anthem provides automatic translation into multiple languages, courtesy of Google Translate. This tool is provided for your convenience only. The English language version is considered the most accurate, and in the event of a discrepancy between the translations, the English version will prevail. This translation tool is not controlled by Anthem, and the Anthem Privacy Statement will not apply. Please read Google's privacy statement. If you want Google to translate the Anthem website, select a language.

Benefits with Commonwealth of Virginia Members

Your EAP offers these great resources.

Don't Get Taken by Wire Transfer Scams

Using a bank or a money transfer company to wire funds electronically is an easy and convenient way to send cash to someone. And when consumers wire money to people they know, the transaction typically takes place without a problem. But wiring money to strangers—in the U.S., but especially in another country—is risky, because often they could be scam artists.

"Crooks like their victims to use wire transfers, because the money moves fast and they can take the money and run before the victim discovers the truth," explained Michael Benardo, manager of the FDIC's Cyber Fraud and Financial Crimes Section. "Con artists also know that the transaction is difficult to reverse, and the money is difficult to get back. That's why they will use any tactic to convince people to wire money to a complete stranger."

Never wire money to people you don't know, regardless of how convincing or enticing their story may be. Scammers often win their victims' confidence with some bait, such as a work-at-home offer, a great deal on a product for sale, or news that you have won some kind of lottery. Be especially careful with transactions over the Internet, where the other person's true identity can remain anonymous. "A stranger asking you to wire money is a huge red flag that it is a scam. Don't fall for it," said Kathryn Weatherby, an FDIC fraud examination specialist. Even if you get a request to send a wire transfer and it's supposedly from someone you do know, confirm that's the case some other way, such as through a separate phone call.

If you're being pressed to make a decision or send money fast, it's probably a sign of a scam. For example, crooks might frighten you with a phone call that a loved one is in trouble and needs cash sent to the caller immediately. "Thieves may try to divert you away from using a more traditional means of money transfer, such as a credit card or check," Benardo added. "To do this, they often stress the urgency of the transaction to get the victim to act without thinking."

Walk away from any offer from a stranger who asks you to deposit a check into your bank account and instructs you to wire any of that money to someone else, perhaps in another country. Let's say you receive a check, cashier's check, or money order for an item you are selling or to cover so-called processing fees, shipping costs, or other expenses. But then you notice that the check is for more money, perhaps far more, than what you were expecting. The other party instructs you to deposit the check and wire a portion back to an associate in another country. Later you find out that the check was fake and you are out all of the money you wired. In this type of scam, victims may end up owing thousands of dollars to the financial institution that wired the money.
Likewise, if you are selling something online, be wary of a request by a buyer to wire you the money, because that may be a ruse to get your bank account information. Or, this person may plan to send you the money illegally using someone else's bank account number, and ultimately you'd be without your merchandise as well as any payment. "Always remember that wiring money is like sending cash, and because you voluntarily sent the money, you have fewer protections in terms of getting it back," Benardo said.

Never give out your bank account or credit card numbers in response to an advertisement or an unsolicited call, text message, or e-mail. That information could enable someone to steal money out of your account by a wire transfer, before you have time to realize that the interaction was fabricated by a swindler.

U.S. Federal Deposit Insurance Corporation. (Updated 2013, August 29). Don't get taken by wire transfer scams. Retrieved October 21, 2016, from http://www.fdic.gov/

More about this Topics

  • Investing: Consumer Tips

  • Credit: How to Get It and How to Improve It

  • General Debt Management Techniques

  • Payday Loans

  • Managing Your Checking Account

Other Topics

    • Your Routine Financial Checkup
    • Financial Wellbeing: Feeling Secure About Your Finances
    • Make Your Money Work for You: A Debt Management Plan
    • Vlog: Millennial Life During the Pandemic
    • Financial Fitness: Living Within a Realistic Budget
    • Family Financial Statement
    • Financial Basics Handbook
    • Financial Calculators
    • Mint
    • Financial Resources for Older Americans
    • GasBuddy Find Gasoline Bargains
    • Choose to Save
    • Omni Calculator
    • For Seniors: Quick Tips for Protecting Your Finances-Part 2
    • Get the Most Out of Savings: Smart Savings Tips for 2021
    • How Older Adults Can Steer Clear of Scam Artists
    • Choosing a Credit Counselor
    • Jump-Start Your Savings