This is your Member Reference Number (MRN). You’ll need to provide this when you make an appointment with an EAP counselor or contact your EAP by phone.

Anthem provides automatic translation into multiple languages, courtesy of Google Translate. This tool is provided for your convenience only. The English language version is considered the most accurate, and in the event of a discrepancy between the translations, the English version will prevail. This translation tool is not controlled by Anthem, and the Anthem Privacy Statement will not apply. Please read Google's privacy statement. If you want Google to translate the Anthem website, select a language.

Benefits with Commonwealth of Virginia Members

Your EAP offers these great resources.

Mobile Payments

You can pay for purchases through digital wallets stored in your smartphone, apps, a key fob or even a watch. These items store your credit or debit card numbers. When it's time to pay, you just hold your device near a mobile payment terminal.

Since your credit or debit card is linked to your payment app, the protections against fraudulent purchases are the same as they would be if your actual card was used. Before you decide to use these services, find out if your phone has the chip that enables mobile payments. You also need to know if your card issuer participates in that mobile payment service. Some questions to ask:

  • Does the device transmit your credit card numbers or send a device-specific account number to the retailer?
  • How does the mobile payment provider protect your privacy?
  • Is there a PIN or fingerprint needed to access or use your mobile payment service?
  • Is it possible to freeze your wallet if your phone is lost or stolen? Can this be done remotely?
  • How do you dispute a purchase?

Consumer Action's Mobile Payments Guide has more tips. Review the guide at http://www.consumer-action.org/news/articles/mobile_payments_guide_fall_2015.

U.S. General Services Administration (GSA). (2016, January). Mobile payments. In Consumer action handbook (p. 7). Retrieved December 2, 2016, from https://www.usa.gov/

More about this Topics

  • How Older Adults Can Steer Clear of Scam Artists

  • Twelve Ways to Lower Your Homeowner’s Insurance Costs

  • Debt Management Plans

  • Banking: Consumer Tips

  • Ways to Increase Income and Resources: Checklist

Other Topics

    • Family Financial Statement
    • Your Routine Financial Checkup
    • Maintaining Personal and Fiscal Resiliency During Tough Economic Times (2017)
    • Financial Fitness: Living Within a Realistic Budget
    • Your Financial Checkup
    • Make Your Money Work for You: A Debt Management Plan
    • Financial Basics Handbook
    • Knee Deep In Debt (Part 1)
    • Credit: How to Get It and How to Improve It
    • Get the Most Out of Savings: Smart Savings Tips for 2022
    • Managing Finances This Holiday Season
    • Personal Payday Budget Worksheet
    • Financial Calculators
    • Federal Deposit Insurance Corporation
    • Mint
    • GasBuddy Find Gasoline Bargains
    • Financial Resources for Older Americans
    • Choose to Save