This is your Member Reference Number (MRN). You’ll need to provide this when you make an appointment with an EAP counselor or contact your EAP by phone.

Anthem provides automatic translation into multiple languages, courtesy of Google Translate. This tool is provided for your convenience only. The English language version is considered the most accurate, and in the event of a discrepancy between the translations, the English version will prevail. This translation tool is not controlled by Anthem, and the Anthem Privacy Statement will not apply. Please read Google's privacy statement. If you want Google to translate the Anthem website, select a language.

Benefits with County of San Diego

Your EAP offers these great resources.

Will Medical Personnel Honor My Health Care Documents?

What duty do health care providers have to follow your instructions for medical care?

After you've gone to the trouble of writing down your wishes for medical treatment in a living will or advance directive, you may be concerned about what would happen if a doctor or hospital didn't want to follow your instructions.

To put your mind at ease, know that health care providers are generally required to comply with the wishes you set out in your health care documents and to honor your health care agent's authority as long as the agent's directions are a reasonable interpretation of your wishes.

In some situations, however, a health care provider is permitted to reject a medical decision made by you or your agent. This may be true if:

  • the decision goes against the conscience of the individual health care provider
  • the decision goes against a policy of a health care institution that is based on reasons of conscience, or
  • the decision would lead to medically ineffective health care or health care that violates generally accepted health care standards applied by the health care provider or institution.

But this doesn't mean that your health care instructions can be ignored. A health care provider who refuses to comply with your wishes or the directions of your health care agent must promptly inform you or your agent. And if you or your agent wishes, the provider must immediately take steps to transfer you to another provider or institution that will honor your directive. In some states, a health care provider who intentionally violates these rules may be legally liable for damages.

For More Information

If you live in California, Living Wills & Powers of Attorney for California, by Shae Irving (Nolo), will walk you through the intricacies of planning final arrangements, along with expanded information on making difficult medical choices.

http://www.nolo.com/legal-encyclopedia/honor-medical-health-care-directives-29938.html

More about this Topics

  • State Consumer Protection Offices

  • Toxic Torts: Legal Theories of Liability

  • Can our employer search our bags as we leave work?

  • Car Accidents: Proving Fault

  • Demand Letters: The Basics

Other Topics

    • Applying for a Green Card
    • Comparing Mortgages: Points, Interest Rates, and Fees
    • Mesothelioma Diagnosis and Screening Methods
    • Drug Infusion Pumps and Pain Pumps
    • Tarmac Delays and Airline Passenger Rights
    • File a Consumer Complaint: Part 1
    • Travel: Consumer Tips
    • Small Claims Court: Part 2
    • File a Consumer Complaint: Part 2
    • Small Claims Court: Part 1