This is your Member Reference Number (MRN). You’ll need to provide this when you make an appointment with an EAP counselor or contact your EAP by phone.

Anthem provides automatic translation into multiple languages, courtesy of Google Translate. This tool is provided for your convenience only. The English language version is considered the most accurate, and in the event of a discrepancy between the translations, the English version will prevail. This translation tool is not controlled by Anthem, and the Anthem Privacy Statement will not apply. Please read Google's privacy statement. If you want Google to translate the Anthem website, select a language.

Benefits with The Local Choice

Your EAP offers these great resources.

Foreclosure FAQ

Avoid or delay foreclosure with short sales, deeds in lieu of foreclosure, bankruptcy, and other tactics.

Will my bank negotiate with me or lower my rate so I can avoid foreclosure?

Your lender may modify your loan if you have an adjustable rate mortgage or if you are several months behind on your mortgage. Call and ask to speak to your lender's loan modification or loss mitigation department. The lender may accept partial payments for a few months (though you may have to agree to make up the difference later), accept a late payment, or agree to modify the terms of your loan.

There are several plans offered by the federal government to help homeowners avoid foreclosures, including FHASecure and Hope for Homeowners. The most recent program to be announced is the Homeowner Affordability and Stability Plan, which is aimed at helping homeowners refinance their mortgages to lower their mortgage payments. Homeowners might qualify for a refinance at a 15- or 30-year fixed-market-interest-rate (currently around 5%).

This plan would ease the rules so that homeowners whose loans are owned or guaranteed by the Fannie Mae and Freddie Mac could have a chance to refinance even if they have little or no equity in their home. A separate part of the plan would bring mortgage payments down for some homeowners to a total of 31% of their gross income. Both parts of the plan would apply only to homeowners with conforming loans. For more information, see this blog post on The Homeowner Affordability and Stability Plan.

Can I sell my house for less than I owe on my mortgage (short sale)?

If the sales price you are offered falls short of the amount you owe the lender called a "short sale" you need to get permission from your lender. This is because in most states, technically a lender is allowed to sue you after the house is sold (or foreclosed on) to recover any remaining deficiency the difference between the sales price and what you owe on the mortgage. In most cases, however, a lender is not likely to sue for a deficiency.

If you live in a state that doesn't allow a lender to sue you for a deficiency, you don't need to arrange for a short sale. In this case, if the sale proceeds fall short of your loan, the lender can't do anything about it.

Short sales usually aren't possible if there is a second mortgage, unless the same lender owns both loans. Also, some homeowners may be better off letting a foreclosure take place, saving a few month's mortgage payments until it happens. For more information on short sales, see Nolo's article Short Sales and Deeds in Lieu of Foreclosure.

Can bankruptcy stop a foreclosure?

Bankruptcy can delay a foreclosure, but won't stop it permanently. Here's how it works: When you file bankruptcy, the court automatically issues an "automatic stay." The automatic stay directs your creditors to cease all collection activities and foreclosures immediately. If your home is scheduled for a foreclosure sale, the sale will be postponed while the bankruptcy is pending typically for three to four months.

However, if your lender obtains the bankruptcy court's permission to proceed with the sale (by filing a "motion to lift the stay"), the sale may be allowed to go forward after a couple of months. But during a Chapter 7 bankruptcy, you can live in your home for free for several months while your bankruptcy is pending. You can then use that money to help secure new shelter. For more information, see Nolo's article How Bankruptcy Can Help With Foreclosure.

Help for Troubled Homeowners

If you're having trouble making your mortgage payments or already in jeopardy of foreclosure, see Nolo's Bankruptcy and Foreclosure Blog or the bestselling Foreclosure Survival Guide, now available online at no charge. Both are written by practicing attorney Stephen R. Elias, president of the National Bankruptcy Law Project.

What is a deed in lieu of foreclosure?

With a deed in lieu of foreclosure, you give your home to the lender (the "deed"), and in exchange, the lender cancels the loan rather than foreclosing on the property. In most states, a lender is allowed to sue you to recover any remaining deficiencythe difference between what the lender can sell the house for and what you owed on the mortgage. Before you agree to a deed in lieu of foreclosure, make sure that the lender agrees, in writing, to forgive any deficiency that exists. Deeds in lieu of foreclosure are not possible if there is a second mortgage, unless the same lender owns both loans. For more information, see Nolo's article Short Sales and Deeds in Lieu of Foreclosure.

What happens to renters when a property is foreclosed on?

Most renters will lose their leases upon foreclosure. The rule in most states is that if the mortgage was recorded before the lease was signed, the lease will be wiped out when a foreclosure occurs. That doesn't mean a renter will have to leave immediately  but those who remain in the rental join the ranks of month-to-month renters, all of whom can be terminated with proper notice usually 30 days, but 60 days in California. The new owner (usually the lender) may or may not move quickly to terminate the rental. For more information, see Nolo's article Renters in Foreclosure: What Are Their Rights?

Are there foreclosure protections for military personnel?

A mortgage lender can't foreclose on a house owned by military personnel on active duty unless the lender seeks special permission from the court. For more information, see Nolo's article Legal Protections for America's Military: The Servicemembers' Civil Relief Act.

Nolo. (Reviewed 2016). Foreclosure FAQ Retrieved 7/7/2016 from http://www.nolo.com/.

More about this Topics

  • Reduce Estate Tax by Making Gifts

  • Help Your Executor: Secured Places and Passwords

  • Final Arrangements FAQ

  • Helping an Elder Make a Power of Attorney

  • When Your Parent Loses a Mate: How to Help

Other Topics

    • Estate Planning for the Middle Class: Part 1—What Is It ? Why Do I Need It ?
    • Responsibilities of an Executor
    • Are You Prepared?
    • Estate Planning for the Middle Class: Part 2—The Will
    • Living Wills and Powers of Attorney for Health Care: How They Work
    • Will Codicil
    • Power of Attorney for Finances (Limited Power)
    • Will for Adult With Child(ren)
    • General Notice of Death
    • Beneficiary Work Sheet
    • Preventing Challenges to Your Financial Power of Attorney
    • Settling an Estate: Does The Will Appear Valid?
    • Using Roth IRAs to Avoid Probate
    • Conservatorships and Adult Guardianships
    • Claiming Pensions, Veterans, and Other Benefits: Information for Executors and Beneficiaries
    • Birth Death Divorce or Marriage Records
    • American Bar Association