This is your Member Reference Number (MRN). You’ll need to provide this when you make an appointment with an EAP counselor or contact your EAP by phone.

Anthem provides automatic translation into multiple languages, courtesy of Google Translate. This tool is provided for your convenience only. The English language version is considered the most accurate, and in the event of a discrepancy between the translations, the English version will prevail. This translation tool is not controlled by Anthem, and the Anthem Privacy Statement will not apply. Please read Google's privacy statement. If you want Google to translate the Anthem website, select a language.

Benefits with The Local Choice

Your EAP offers these great resources.

State Consumer Protection Offices

If you're a consumer scam victim, get help from your state or local consumer protection agency.

Every state has a consumer protection agency, and many cities and counties have similar agencies. Consumer protection agencies are a valuable resource to consumers. They perform all kinds of functions, including:

  • educating consumers about their rights
  • publishing pamphlets explaining state consumer protection laws
  • publishing tip sheets with advice on how to avoid scams
  • maintaining consumer complaint phone lines
  • conducting investigations into consumer and financial scams
  • enforcing consumer protection laws
  • bringing civil lawsuits to stop scammers
  • prosecuting scammers under criminal laws, and
  • licensing and regulating various professions such as real estate brokers or insurance agents.

To find the consumer protection office in your state, county or city, visit the federal consumer action website, a publication of the Federal Citizen Information Center, at http://consumeraction.gov/ (click on "Where to File a Complaint" and "State Offices").

For more information on consumer protection issues, get Nolo's Encyclopedia of Everyday Law, by Shae Irving and the editors of Nolo.

http://www.nolo.com/legal-encyclopedia/state-consumer-protection-offices-30181.html

More about this Topics

  • Toxic Torts FAQ

  • Mesothelioma: Symptoms and Causes of Asbestos Lung Disease

  • Toxic Torts: Legal Theories of Liability

  • Product Liability Claims Involving Medical Devices

  • Can my employer read email from my personal account?

Other Topics

    • File a Consumer Complaint: Part 1
    • Employment: Consumer Tips
    • Consumer Tips: After You Buy
    • Small Claims Court: Part 2
    • Repairs, Recalls, "Lemon" Laws and Secret Warranties
    • Comparing Mortgages: Points, Interest Rates, and Fees
    • Managing High Medical Bills
    • Whos at Fault for an Accident FAQ
    • Write a Winning Demand Letter
    • Go Green At Home, Save Money