This is your Member Reference Number (MRN). You’ll need to provide this when you make an appointment with an EAP counselor or contact your EAP by phone.

Anthem provides automatic translation into multiple languages, courtesy of Google Translate. This tool is provided for your convenience only. The English language version is considered the most accurate, and in the event of a discrepancy between the translations, the English version will prevail. This translation tool is not controlled by Anthem, and the Anthem Privacy Statement will not apply. Please read Google's privacy statement. If you want Google to translate the Anthem website, select a language.

Benefits with The Local Choice

Your EAP offers these great resources.

Coping After Trauma: When to Ask for Help

After a traumatic event, problems may come and go. It's important to know when to ask for help. If you or someone you know is experiencing any of the following problems, please ask for help:

  • Eating or sleeping too much or too little
  • Pulling away from people and things
  • Having low or no energy
  • Feeling numb or like nothing matters
  • Having unexplained aches and pains
  • Feeling helpless or hopeless
  • Smoking, drinking, or using drugs more than you should
  • Feeling unusually confused or forgetful; on edge, angry, or upset; or worried and scared
  • Yelling or fighting with family and friends
  • Having thoughts and memories you can't get out of your head
  • Thinking of hurting or killing yourself or someone else
  • Unable to perform daily tasks like taking care of your kids or getting to work or school

If these problems are making it hard to get things done or get through your day, or if they are getting worse, please call your Employee Assistance Program (EAP) or 988, the Suicide and Crisis Lifeline (formerly the National Suicide Prevention Lifeline) at Link opens in a new windowhttps://988lifeline.org. (The old Lifeline number 800-273-TALK [800-273-8255] will continue to work and redirect you to 988 in the meantime also.)

Substance Abuse and Mental Health Services Administration (SAMHSA), Center for Mental Health Services (CMS). (2011; Revised 2023 [Ed.]). Having trouble coping? (Pub. No. CMHS-SVP-0155) [B. Schuette, Ed.]. Retrieved January 5, 2023, from https://store.samhsa.gov

More about this Topics

  • Types of Funerals

  • Grieving the Loss of a Parent

  • Grieving the Death of an LGBTQ+ Partner

  • Living with a Chronic Illness: Dealing with Feelings

  • Maintain a Healthy State of Mind: Adults (Part 2)

Other Topics

    • Miscarriage and Stillbirth
    • What to Do When a Loved One Dies: Part 2
    • Individual's Reactions to Death in Service: When a Coworker Dies
    • Processing the Loss of a Family Member by Suicide
    • Coping with a Traumatic Event
    • Virtual Roundtable Running The Covid Battle Strategies For Our Medical Heroes
    • Bereavement: Coping with Loss
    • Self-Care: Remaining Resilient
    • Navigating Through Grief and Loss
    • Building Resilience Muscles
    • What Terminal Patients Really Want