This is your Member Reference Number (MRN). You’ll need to provide this when you make an appointment with an EAP counselor or contact your EAP by phone.

Anthem provides automatic translation into multiple languages, courtesy of Google Translate. This tool is provided for your convenience only. The English language version is considered the most accurate, and in the event of a discrepancy between the translations, the English version will prevail. This translation tool is not controlled by Anthem, and the Anthem Privacy Statement will not apply. Please read Google's privacy statement. If you want Google to translate the Anthem website, select a language.

Benefits with Sycamore Community Schools

Your EAP offers these great resources.

Finding Quality Treatment for Substance Use Disorders

Three Steps to Accessing Care

  1. Research providers.
  2. Review the websites of the providers, and see if they have the five signs of quality treatment detailed below.
  3. Call for an appointment. If they can't see you or your family member within 48 hours, find another provider. One indicator of quality is the ability to get an appointment quickly. Many programs offer walk-in services. Look for programs that can get you or a family member into treatment quickly.

Treatment Locators

Substance Use and Mental Health Treatment Locator
Link opens in a new windowhttps://findtreatment.samhsa.gov/
1-800-662-HELP (4357)
1-800-487-4899 (TTY)

Alcohol Treatment Navigator
Link opens in a new windowhttps://alcoholtreatment.niaaa.nih.gov/

Five Signs of Quality Treatment

You can use these questions to help decide about the quality of a treatment provider and the types of services offered. Quality programs should offer a full range of services accepted as effective in treatment and recovery from substance use disorders and should be matched to a person's needs.

  1. Accreditation: Has the program been licensed or certified by the state? Is the program currently in good standing in the state? Are the staff qualified? Good quality programs will have a good inspection record, and both the program and the staff should have received training in treatment of substance use and mental disorders and be licensed or registered in the state. Does the program conduct satisfaction surveys? Can it show you how people using its services have rated it?
  2. Medication: Does the program offer Food and Drug Administration (FDA)–approved medication for recovery from alcohol and opioid use disorders? At this point in time, there are no FDA-approved medications to help to prevent relapse from other problem substances.
  3. Evidence-Based Practices: Does the program offer treatments that have been proven to be effective in treating substance use disorders, including medication management therapies, motivational therapy, cognitive behavioral therapy, drug and alcohol counseling, education about the risks of drug and alcohol use, and peer support? Does the program either provide or help to obtain medical care for physical health issues?
  4. Families: Does the program include family members in the treatment process? Family members have an important role in understanding the impact of addiction on families and providing support.
  5. Supports: Does the program provide ongoing treatment and supports beyond just treating the substance issues? For many people addiction is a chronic condition and requires ongoing medication and supports. Quality programs provide treatment for the long term, which may include ongoing counseling or recovery coaching and support, and helps in meeting other basic needs like sober housing, employment supports, and continued family involvement.

For a drug or alcohol use emergency, call 911 or go to the nearest emergency room.

Substance Abuse and Mental Health Services Administration (SAMHSA). (n.d.). Finding quality treatment for substance use disorders. Retrieved October 25, 2018, from https://store.samhsa.gov/

More about this Topics

  • This Is Your Year to Quit Smoking

  • Club Drugs and Young Adults: LSD

  • Fall Semester—Time for Parents to Discuss College Drinking

  • Stimulants

  • CBD and Drug Screening: Take Note

Other Topics

    • Identifying Signs of Addiction in a Loved One
    • Will There Be a Couch? What to Expect From Counseling
    • Next Steps: Dealing With Addiction in a Loved One
    • Dealing With Drug Problems
    • Facts About E-Cigarettes
    • Steps to Manage Quit Day
    • What Is Ketamine?
    • Alcohol and Public Health (Part 4)