This is your Member Reference Number (MRN). You’ll need to provide this when you make an appointment with an EAP counselor or contact your EAP by phone.

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Tax Assistance for Individuals with Disabilities

Special assistance is available for persons with disabilities. If you're not able to complete your return because of a disability, you can get help through the Volunteer Income Tax Assistance (VITA) program sponsored by the Internal Revenue Service (IRS): Link opens in a new windowhttps://www.irs.gov/individuals/free-tax-return-preparation-for-you-by-volunteers.

Telephone assistance for the deaf and hard of hearing is available for individuals with TTY/TDD equipment. TTY/TDD users may call 800-829-4059 (see telephone and local assistance for hours of operation at Link opens in a new windowhttps://www.irs.gov/help/telephone-assistance) to ask tax questions or to order IRS forms and publications. Individuals who are deaf or hard of hearing and who don't have this equipment may be able to obtain access through the federal or state relay services.

The IRS welcomes calls via your choice of relay—whether you use relay through Videophone, AIM (AOL Instant Messenger), Computer, Captioned Telephone (Captel), or TTY. Deaf or hard-of-hearing taxpayers using a relay service may call any of the IRS's toll-free numbers.

Visit the IRS.gov Accessibility page for a current list of accessible tax products available by download: Link opens in a new windowhttps://www.irs.gov/help/irsgov-accessibility. If you prefer printed tax products instead, such as hard-copy Braille or large print, you may call the IRS at 800-TAX-FORM (800-829-3676).

For additional information on these subjects and other areas that may affect persons with disabilities, refer to Link opens in a new windowPublication 907, Tax Highlights for Persons with Disabilities, and Link opens in a new windowPublication 3966 (PDF), Living and Working with Disabilities.

U.S. Internal Revenue Service (IRS). (Updated 2019, August 23). Tax topic number 102: Tax assistance for individuals with disabilities. Retrieved December 11, 2019, from https://www.irs.gov

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