This is your Member Reference Number (MRN). You’ll need to provide this when you make an appointment with an MAP counselor or contact your MAP by phone.

Anthem provides automatic translation into multiple languages, courtesy of Google Translate. This tool is provided for your convenience only. The English language version is considered the most accurate, and in the event of a discrepancy between the translations, the English version will prevail. This translation tool is not controlled by Anthem, and the Anthem Privacy Statement will not apply. Please read Google's privacy statement. If you want Google to translate the Anthem website, select a language.

Benefits with Southern California Laborers

Your MAP offers these great resources.

You Make Me So Mad!

Rude service encounters. Road rage. Violence in the workplace. Why is everyone so angry? Learn about the causes of anger and how to manage it.



Play Seminar Audio/Video



Play Audio only

Download MP3 Zip File, Link opens in a new windowDownload Visual Presentation of Webinar (PDF), Link opens in a new windowYou Make Me So Mad! Handout (PDF), Link opens in a new windowYou Make Me So Mad! Transcript (PDF)

More about this Topics

  • Interpersonal Communication: Social Skills for Success

  • Open Communication: Powerful Ways to Create It

  • Effective Communication with Children 2

  • Maintaining Respect and Civility in the Workplace

  • Set Boundaries And Boost Your Wellbeing

Other Topics

    • Listening Tips
    • Assertiveness
    • Listening to Elderly Parents
    • Are You a Good Listener?
    • When Geopolitical Conflict Enters the Workplace (Roundtable)
    • Say What You Mean the Right Way
    • Building Positive Relationships at Work
    • Will There Be a Couch? What to Expect From Counseling
    • How Body Language Affects Negotiations
    • A Better Way of Dealing with Conflict
    • Maintaining Healthy Relationships
    • Talking with Children During Infectious Disease Outbreaks
    • Talking About Race at Work