This is your Member Reference Number (MRN). You’ll need to provide this when you make an appointment with an MAP counselor or contact your MAP by phone.

Anthem provides automatic translation into multiple languages, courtesy of Google Translate. This tool is provided for your convenience only. The English language version is considered the most accurate, and in the event of a discrepancy between the translations, the English version will prevail. This translation tool is not controlled by Anthem, and the Anthem Privacy Statement will not apply. Please read Google's privacy statement. If you want Google to translate the Anthem website, select a language.

Benefits with Multi Union Security Trust (MUST)

Your MAP offers these great resources.

Five Action Steps for Helping Someone in Emotional Pain

Suicide is a major public health concern and a leading cause of death in the United States.

Suicide is complicated and tragic, but it can be preventable. Knowing the warning signs for suicide and how to get help can help save lives.

Here are five steps you can take to #BeThe1To help someone in emotional pain:

  1. Ask. "Are you thinking about killing yourself?" It's not an easy question, but studies show that asking at-risk individuals if they are suicidal does not increase suicides or suicidal thoughts.
  2. Keep them safe. Reducing a suicidal person's access to highly lethal items or places is an important part of suicide prevention. While this is not always easy, asking if the at-risk person has a plan and removing or disabling the lethal means can make a difference.
  3. Be there. Listen carefully, and learn what the individual is thinking and feeling. Research suggests acknowledging and talking about suicide may in fact reduce rather than increase suicidal thoughts.
  4. HELP THEM CONNECT: Save the 988 Suicide & Crisis Lifeline numbers in your phone so they're there if you need them. Call or text 988 or 800-273-TALK (800-273-8255), or visit Link opens in a new windowhttps://988lifeline.org. Also store the Crisis Text Line number (741741) and Link opens in a new windowhttps://www.crisistextline.org. You can also help make a connection with a trusted individual like a family member, friend, spiritual advisor, or mental health professional.
  5. Stay connected. Staying in touch after a crisis or after being discharged from care can make a difference. Studies have shown the number of suicide deaths goes down when someone follows up with the at-risk person.

For more information on suicide prevention, visit Link opens in a new windowhttps://www.bethe1to.com.

U.S. National Institutes of Health (NIH), National Institute of Mental Health (NIMH). (Revised 2022). 5 action steps for helping someone in emotional pain (NIMH Identifier No. OM 22-4315). Retrieved January 6, 2023, from https://www.nimh.nih.gov

More about this Topics

  • Floods

  • Children's Mental Health

  • What to Expect in the Wake of Mass Violence

  • After a Disaster: Suicide Prevention Tips

  • Shake It Off: Boosting Your Mood

Other Topics

    • Being an Upstander
    • Making a Change
    • Holidaze: How to Enjoy the Holidays and Minimize Holiday Stress
    • The Mind-Body Connection (2015)
    • The Mind-Body Connection (2017)
    • Facts About Seasonal Affective Disorder
    • Winter Blues
    • Managing holiday stress
    • Don't Worry, Breathe Happy
    • Preventing Smoking
    • Dealing with Trauma: Recovering from Frightening Events
    • Behavioral Health Conditions in Emergency Medical Services (EMS) Personnel
    • Psychological Support for Front-Line Medical Staff (Part 2)
    • Mental Health in the Workplace
    • What Is Social Phobia?