This is your Member Reference Number (MRN). You’ll need to provide this when you make an appointment with an HERO counselor or contact your HERO by phone.

Anthem provides automatic translation into multiple languages, courtesy of Google Translate. This tool is provided for your convenience only. The English language version is considered the most accurate, and in the event of a discrepancy between the translations, the English version will prevail. This translation tool is not controlled by Anthem, and the Anthem Privacy Statement will not apply. Please read Google's privacy statement. If you want Google to translate the Anthem website, select a language.

Benefits with HII

Your HERO program offers these great resources.

Living Will, Power of Attorney, or Advance Directive?

These documents direct your health care if you're unable to communicate your wishes.

The names for documents that set out your wishes for medical care depend on the state in which you live: advance directive, living will, declaration, power of attorney, patient advocate designation, and so on. All of these are terms for health care directives that is, documents that let you write out instructions about the type of health care you want to receive, including who should oversee your treatment, if you are unable to speak for yourself. Here's a brief overview to help you understand these documents.

Living Will

This document bears no relation to the conventional will or living trust used to leave property at death. It's a document that lets you state what type of medical treatment you do or do not wish to receive if you are too ill or injured to direct your own care. (Among other things, you can use it to be sure doctors do or do not "pull the plug.") The document may have a different name in your state (it's often called a "declaration"), but you'll recognize it as the place where you write down your specific wishes about types of medical care.

For more information, see Nolo's article What Do My Living Will and Power of Attorney for Health Care Cover?

Durable Power of Attorney for Health Care

This document, also known as a medical power of attorney, allows you to name a trusted person to make medical decisions for you if you are unable to communicate on your own. The person you name to make these decisions is usually called your agent or attorney-in-fact.

You can give your agent the authority to oversee the wishes you've set out in your health care declaration, as well as the power to make other necessary decisions about health care matters. Some states combine the declaration and durable power of attorney into a single form, most often called an "advance health care directive."

For more information, see Nolo's article Choosing Your Health Care Agent.

Other Names for Health Care Agents

In addition to "agent" or "attorney-in-fact," health care representatives are sometimes called "proxies," "patient advocates," "surrogates," or something similar. But if you hear the term "guardian" or "conservator," that probably means something different.

Guardians and conservators are court-appointed decision makers, unlike those that you appoint yourself in a health care directive. One of the best reasons to make health care directives is to avoid complicated or stressful conservatorship or guardianship proceedings. For more information, see Nolo's article Conservatorships and Adult Guardianships.

Do Not Resuscitate (DNR) Order

If a medical emergency occurs, a DNR order alerts emergency personnel that you do not wish to receive cardiopulmonary resuscitation (CPR). DNR orders are sometimes made to supplement other health care directives, usually by those who are already critically ill and feel strongly that they do not want to receive life-prolonging treatment when close to death.

If you are in the hospital, you can ask your doctor to add a DNR order to your medical record. If you are not hospitalized, you can make what's called a prehospital DNR order to keep nearby in case paramedics are called to your home or care facility.

Nolo. (Reviewed 2016). Living Will, Power of Attorney, or Advance Directive? Retrieved 7/7/2016 from http://www.nolo.com/.

More about this Topics

  • Probate FAQ

  • Making a Will: Are Lawyers Optional?

  • What Do My Living Will and Power of Attorney for Health Care Cover?

  • Inheritance Rights

  • Financial Powers of Attorney: Do You Need One?

Other Topics

    • American Bar Association
    • Birth Death Divorce or Marriage Records
    • Settling an Estate: Does The Will Appear Valid?
    • Do I Need More Than a Will?
    • Durable Financial Power of Attorney: How it Works
    • How Beneficiaries Can Claim Life Insurance and Social Security Benefits
    • Practical Estate Planning: Organize Your Documents
    • Will Codicil
    • Notice to Deceased's Vehicle Insurance Company
    • Beneficiary Work Sheet
    • Executor's Checklist
    • Will for Adult With No Child(ren)
    • Estate Planning for the Middle Class: Part 1—What Is It ? Why Do I Need It ?
    • Estate Planning for the Middle Class: Part 2—The Will
    • Are You Prepared?
    • Responsibilities of an Executor
    • Living Wills and Powers of Attorney for Health Care: How They Work