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HERO is available to you and those you care about. If you or someone you are concerned about have been impacted by a critical event, call your HERO.
We’ve detected some calamities in your locality. Get support immediately in emergencies highlighted below.
Benefit Administrators: Your HERO benefit may cover Critical Incident Response (CIR) services where a certified counselor can be deployed to your worksite for staff support. Contact your HERO Account Manager for additional information, or call your HERO phone number for scheduling support.
Supervisors Can Help Ease Employees' Grief
Business Emergency Planning: Preparing to Keep the Workplace Running
Business Emergency Planning: Preparing for the Wellbeing of Your Staff
Emergency Management Guide for Business and Industry: Hurricanes, Tornadoes, Storms and Technological Emergencies
Guidelines for Student or Staff Sudden Death: Immediate Aftermath
Guidelines for Student or Staff Sudden Death: Policies and Procedures
Guidelines for Student or Staff Sudden Death: Prevention Strategies
Coping with the Death of a Student or Staff Member: Effective Bereavement Support
Coping with the Death of a Student or Staff Member: Information Sharing
Coping with the Death of a Student or Staff Member: Releasing Student Information
Coping with the Death of a Student or Staff Member: Strategies for Recovery
Active Shooter: Training and Preparing Your Staff
2-1-1 is an easy-to-remember phone number that connects callers to information and services in times of need. It is available 24 hours a day, seven days a week, even during disasters. Please call if you are seeking resources such as clothing, food, or programs for your family. The website above lets you look up your local state 2-1-1.
AirBnB hosts may donate space or offer reduced rates for housing in times of disaster.
800-621-FEMA
If a disaster is declared in your area, please call to apply for assistance or visit
Please note that standard message and data rates apply:
To locate an open emergency shelter, text SHELTER and a Zip Code to 43362 (4FEMA).
To locate an open Disaster Recovery Center, text DRC and a Zip Code to 43362 (4FEMA).
Individuals are encouraged to use the Red Cross Safe and Well Program. Individuals may use this website to search for loved ones in a disaster area. Additionally, individuals in areas affected by a disaster may list themselves as safe and well if loved ones are searching for them.
For information about road closures you may dial 511 or obtain information online.
Apps will update people on current situations and provide information on safety during a disaster.
https://play.google.com/store/apps/details?id=com.cube.arc.fa&hl=en
https://play.google.com/store/apps/details?id=com.cube.arc.hfa&hl=en
https://itunes.apple.com/us/app/first-aid-by-american-red/id529160691?mt=8
https://apps.apple.com/us/app/hurricane-american-red-cross/id545689128
Nationwide hotline: 800-985-5990
Text ""TalkWithUs"" to 66746
VRBO may offer reduced rates for housing in times of disaster.
