This is your Member Reference Number (MRN). You’ll need to provide this when you make an appointment with an EAP counselor or contact your EAP by phone.

Anthem provides automatic translation into multiple languages, courtesy of Google Translate. This tool is provided for your convenience only. The English language version is considered the most accurate, and in the event of a discrepancy between the translations, the English version will prevail. This translation tool is not controlled by Anthem, and the Anthem Privacy Statement will not apply. Please read Google's privacy statement. If you want Google to translate the Anthem website, select a language.

Benefits with Commonwealth of Virginia Members

Your EAP offers these great resources.

Whiplash Injuries: The Basics

Common symptoms and causes of whiplash, in car accidents and other kinds of injury cases.

What Is Whiplash?

The term "whiplash" is used to describe a range of neck injuries particularly soft tissue damage to the neck common in many rear-end car accidents. When a car is rear-ended, the impact propels the driver's and passengers' bodies forward while their heads stay in place, exposing the neck to sudden, extreme extension and flexion that follows a whip-like motion. So injuries to the neck that result from this extreme snapping or jerking are commonly called whiplash.

Note: Personal injury attorneys avoid using the word "whiplash." In recent years the word "whiplash" has come to be associated with fake or exaggerated personal injury claims scaring up images of lawyers handing neck braces to clients before their court appearances. So it's a good idea to avoid using the word in your personal injury action or insurance claim. Whiplash-type injuries are now commonly referred to by more technical names like hyperextension/hyperflexion injury, myofascial injury, neck sprain or strain, and cervical strain or sprain.

Whiplash Causes

Whiplash and neck injuries are commonly associated with rear-end car accidents, where the occupants of the front vehicle are unprepared for impact. But whiplash injuries can result from other types of incidents too, including:

  • car and truck accidents that don't involve rear-end impact
  • contact sports like football, hockey, and soccer
  • intentional assaults that produce head trauma (a hard shove from behind, for example)
  • skiing and snowboarding accidents
  • repetitive stress injuries at work
  • child abuse (shaken baby syndrome, for example), and
  • slip and fall accidents in stores and homes or on poorly-maintained sidewalks.

For more information about these other causes of whiplash and neck injury, read Nolo's articles Slip and Fall Accidents: Proving Fault, and Brain Injury Basics.

A quick note on misconceptions about whiplash causes: It's a common misconception that only high speed, serious collisions result in whiplash-type injuries. In actuality, whiplash is commonly caused by low speed, low impact, rear-end automobile collisions. The causes of whiplash are complex and relate to a range of factors beyond just the force of impact. These factors include the position of the driver or passenger's head at the time of impact; the person's seating position, height, and gender; the position of seat and head restraints; and the relative size and weight of the vehicles involved in the accident.&

Another misconception about whiplash is that, because it involves soft tissue, whiplash is minor and not all that serious of an injury. However, medical evidence suggests that soft tissue injuries can be serious and can have long-term effects if left untreated. This is why it's important to be checked out by a doctor if you have been involved in any type of car accident.

Whiplash Symptoms

Whether they come about after a car accident or other type of mishap, signs of a whiplash or neck injury include:

  • neck pain and stiffness
  • decreased range of motion
  • headache
  • dizziness
  • blurred vision
  • shoulder, arm, or back pain
  • unusual sensations (e.g., burning, prickling, tingling in arms)
  • sleep disturbance, fatigue, or trouble concentrating, and
  • other cognitive or psychological difficulties.

Remember that it may take several days before whiplash symptoms appear. So, if you or a loved one has been in a car crash or other kind of accident, keep a close eye on possible signs of whiplash injury.

Getting Help With Whiplash or Neck Injury

Seek medical attention. First things first. Neck injuries can have serious consequences and lead to a wide range of health problems if left untreated, so seek medical attention following an accident. If you are sent home by your doctor or emergency room physician following the accident, seek immediate medical attention if you develop new symptoms or experience persistent whiplash symptoms.

Prepare a personal injury lawsuit or insurance claim. If you are considering making a personal injury claim for your accident and whiplash injuries, it's important that you be well-prepared. Keep a detailed record of the accident, your symptoms, and your medical treatment and expenses. To learn more about gathering evidence to help with your case, read Nolo's article Personal Injury Accidents: Preserve Evidence. Before negotiating with an insurance company or filing a personal injury lawsuit, read Nolo's article Dealing With Your Insurance Company FAQ.

For More Information

To find out how to make the best case for yourself and win your personal injury claim, see How to Win Your Personal Injury Claim, by Joseph Matthews (Nolo).

If your car accident case is complicated or involves severe or permanent disability, consider hiring a personal injury attorney. (To learn more about when you may need a lawyer, read Nolo's articles Personal Injury Claims: When You Need a Lawyer. If you decide to consult a lawyer go straight to Nolo's Lawyer Directory to find a personal injury attorney near you.

http://www.nolo.com/legal-encyclopedia/whiplash-injuries-basics-32286.html

More about this Topics

  • Shopping for Credit Cards

  • Stair Accidents: Proving Fault

  • Getting Your Medical Records: Information on Rights, Procedures, and Denials

  • Settling Your Personal Injury Claim FAQ

  • Preventing Identity Theft When You Travel

Other Topics

    • Warranties
    • Travel: Consumer Tips
    • File a Consumer Complaint: Part 1
    • Consumer Tips on Funerals
    • File a Consumer Complaint: Part 2
    • What Happens to Your Money If Your Financial Institution Fails or Is Acquired?
    • Health Care Reform: What Employers and Employees Need to Know
    • Comparing Mortgages: Points, Interest Rates, and Fees
    • Medicare Managed Care Plans: An Alternative to Medigap Insurance
    • Negotiating With an Insurance Company