This is your Member Reference Number (MRN). You’ll need to provide this when you make an appointment with an EAP counselor or contact your EAP by phone.

Anthem provides automatic translation into multiple languages, courtesy of Google Translate. This tool is provided for your convenience only. The English language version is considered the most accurate, and in the event of a discrepancy between the translations, the English version will prevail. This translation tool is not controlled by Anthem, and the Anthem Privacy Statement will not apply. Please read Google's privacy statement. If you want Google to translate the Anthem website, select a language.

Benefits with Commonwealth of Virginia Members

Your EAP offers these great resources.

Personal Injury Claims: When You Can Handle Your Own

Injury insurance claims don't have to involve lawyers it's oftensmart to handle your own claim after an accident.

With basic accident claims process knowledge, a bit of organization, and a little patience, you may be able to handle your own personal injury claim without a lawyer and without your insurance company's unfairly denying or reducing your compensation. If so, you can wind up with considerably more compensation for your injury because you won't have to pay costly lawyers' fees.

Types of claims you can often handle on your own include those involving:

  • automobile, cycle, or pedestrian accidents
  • slip or trip and fall accidents
  • home accidents, and
  • accidents with defective products.

Of course, there are times when a lawyer's services can be helpful or even necessary, especially in situations involving severe or permanently disabling injuries and certain types of complicated accidents, such as those involving medical malpractice or toxic exposure. (To learn more, read the article Personal Injury Claims: When You Need a Lawyer.)

Due to the following four reasons, in many cases you can represent yourself.

The Claims Process Is Simple

Despite what the insurance industry and some lawyers would like you to think, settling an injury claim with an insurance company is usually quite simple. Most claims involve no more than a few short letters and phone calls with an insurance adjuster who has no legal training, so you don't need to know technical language or complex legal rules. In fact, your right to be compensated often depends on nothing more than commonsense observations about who was careful and who wasn't, and how serious your injuries are.

The Compensation System Is Structured

The amount of fair compensation in any given case does not come out of a crystal ball that only lawyers and insurance companies know how to read. Rather, a number of simple factors type of accident, injuries, medical costs go into figuring how much any claim is worth. The amount an insurance company will be willing to pay usually falls into a fairly narrow range, whether or not a lawyer handles your claim for you. For more information, see How Do Insurers Value an Injury Claim?

You Know Your Claim Best

You know better than anyone else insurance adjuster or attorney how your accident happened. You were there; they weren't. And you know best what injuries you suffered and what your physical condition and other circumstances have been since. Usually, these are the most important things to understand when settling an injury claim.

You Can Save Money on Legal Fees

Except in serious or complicated cases, a lawyer is usually able to negotiate for you only an extra 10% to 25% above what you can obtain for yourself, once you understand the claims process. But a lawyer will take 33% to 40% of your recovery as a fee, and in addition charge you for "costs" charges for administrative services such as making copies and holding conference calls, plus any fees associated with a lawsuit, which lawyers sometimes begin sooner than necessary. Subtract the lawyer's fees and costs from the extra amount of the settlement a lawyer might get, and you'll see how much better you can do on your own.

To Learn More

For a complete guide to the personal injury claim process, see How to Win Your Personal Injury Claim, by Joseph Matthews (Nolo).

http://www.nolo.com/legal-encyclopedia/personal-injury-claims-handle-own-30140.html

More about this Topics

  • Police Stops: What to Do If You Are Pulled Over

  • Speeding Tickets: How to Defend Yourself

  • Asbestos and Mesothelioma Lawsuits: What to Expect

  • Health Insurance and Pregnancy: Coverage for You and Your New Baby

  • Are my injuries covered by workers comp if they happened at a company retreat?

Other Topics

    • Hurricanes and Flood Insurance: What Homeowners Should Know
    • Car Accidents Caused by Cell Phone Use
    • Medicare Part D Prescription Drug Coverage: The Basics
    • Sponsoring a Fiancé or Spouse for a Green Card
    • How to Hire a Mesothelioma or Asbestos Lawyer
    • Small Claims Court: Part 2
    • Warranties
    • Small Claims Court: Part 1
    • Employment: Consumer Tips
    • Travel: Consumer Tips