This is your Member Reference Number (MRN). You’ll need to provide this when you make an appointment with an EAP counselor or contact your EAP by phone.

Anthem provides automatic translation into multiple languages, courtesy of Google Translate. This tool is provided for your convenience only. The English language version is considered the most accurate, and in the event of a discrepancy between the translations, the English version will prevail. This translation tool is not controlled by Anthem, and the Anthem Privacy Statement will not apply. Please read Google's privacy statement. If you want Google to translate the Anthem website, select a language.

Benefits with Commonwealth of Virginia

Your EAP offers these great resources.

Are You a Good Listener?

Available on Demand Starting May 16th

Conversation is a two-way activity, and listening is a very important part to ensure good and effective communication. By listening effectively, you will gain new perspective and useful information, and it will help you to understand people and their needs. This session will discuss the benefit of being a good listener and share some practical tips on how to be a better and good listener at work and at home.


You do not need to register in advance to attend Online Seminars. Seminars will be pre-recorded and uploaded on a set date each month. You can view the audiovisual presentation and download the audio transcript at that time.

The purpose of asking for your name and email address on the registration page ahead of the recorded Online Seminar is to generate and email you a completion certificate. You must view the Online Seminar until the end and hit Submit on the survey to receive a completion certificate. The certificate will be automatically sent to the email address you entered on the registration page. (Please check your email spam or junk folder if you did not receive the email with your certificate.)

More about this Topics

  • Guiding Your Family to Greener Living

  • Overcoming Parental Guilt

  • Tackling Loneliness

  • Effective Communication with Children

  • Election Anxiety at Work-Best Practices for Managing Conversations and Reactions

Other Topics

    • Respect: A Code of Ethics
    • Grieving the Loss of a Parent
    • Activities for Kids in Quarantine
    • Sandwich Generation: Caregivers in the Middle
    • Tips for Long-Distance Caregiving
    • Changing Relationships: You and Your Aging Parent or Relative
    • Virtual Roundtable—Elder Care: How to Support Those in Isolation and Stay Connected
    • Strategies for Multigenerational Caregiving
    • International Day Against Homophobia, Transphobia, and Biphobia
    • Family Ties
    • Deflate the Pressure
    • Listening to Elderly Parents
    • Kids in Adults' Beds
    • Warning Signs That A Senior Needs Help
    • Teens and Depression