This is your Member Reference Number (MRN). You’ll need to provide this when you make an appointment with an EAP counselor or contact your EAP by phone.

Anthem provides automatic translation into multiple languages, courtesy of Google Translate. This tool is provided for your convenience only. The English language version is considered the most accurate, and in the event of a discrepancy between the translations, the English version will prevail. This translation tool is not controlled by Anthem, and the Anthem Privacy Statement will not apply. Please read Google's privacy statement. If you want Google to translate the Anthem website, select a language.

Benefits with Commonwealth of Virginia

Your EAP offers these great resources.

Say What You Mean the Right Way

Have you ever been misunderstood? In this session, we will identify barriers to clear communication as well as discuss how to apply tips for effective communication and dealing with difficult conflict.

At any time while viewing the Online Seminar, if you have questions about the seminar, please type them into the "Ask a question" box located to the left of the video window. You will receive an emailed answer within five business days.

More about this Topics

  • Will There Be a Couch? What to Expect From Counseling

  • Effective Communication With Children 1

  • You Make Me So Mad!

  • Are You a Good Listener?

  • Effective Communication During a Crisis

Other Topics

    • Assertiveness
    • Listening to Elderly Parents
    • Listening Tips
    • Talking with Older Patients About Sensitive Subjects (Part 1)
    • Assertive Communication
    • How Physical Environment Affects Negotiations
    • Talking to Your Teenager
    • Making the Most of Small Talk
    • Set Boundaries And Boost Your Wellbeing
    • Say What You Mean the Right Way: Healthy Forms of Communication
    • Interpersonal Communication: Social Skills for Success
    • Building Positive Relationships at Work
    • Maintaining Respect and Civility in the Workplace