This is your Member Reference Number (MRN). You’ll need to provide this when you make an appointment with an EAP counselor or contact your EAP by phone.

Anthem provides automatic translation into multiple languages, courtesy of Google Translate. This tool is provided for your convenience only. The English language version is considered the most accurate, and in the event of a discrepancy between the translations, the English version will prevail. This translation tool is not controlled by Anthem, and the Anthem Privacy Statement will not apply. Please read Google's privacy statement. If you want Google to translate the Anthem website, select a language.

Benefits with County of Kern

Your EAP offers these great resources.

Shopping for a Home Mortgage

Questions to Ask When Shopping for a Mortgage

When shopping for a home mortgage, make sure you obtain all the relevant information:

  • Research current interest rates. Check the real estate section of your local newspaper, use the Internet, or call at least six lenders for information.
  • Check the rates for 30-year, 20-year, and 15-year mortgages. You may be able to save thousands of dollars in interest charges by getting the shortest-term mortgage you can afford.
  • Ask for details on the same loan amount, loan term, and type of loan from multiple lenders so that you can compare the information. Be sure to get the annual percentage rate (APR), which takes into account not only the interest rate but also points, broker fees, and other credit charges expressed as a yearly rate.
  • Ask whether the rate is fixed or adjustable. The interest rate on adjustable rate mortgage loans (ARMs) can vary a great deal over the lifetime of the mortgage. An increase of several percentage points might raise payments by hundreds of dollars per month.
  • If a loan has an adjustable rate, ask when and how the rate and loan payment could change.
  • Find out how much down payment is required. Some lenders require 20% of the home's purchase price as a down payment. But many lenders now offer loans that require less. In these cases, you may be required to purchase private mortgage insurance (PMI) to protect the lender if you fall behind on payments.
  • If PMI is required, ask what the total cost of the insurance will be. How much will the monthly mortgage payment be when the PMI premium is added, and how long you will be required to carry PMI?
  • Ask if you can pay off the loan early and if there is a penalty for doing so.

There is a long list of sources for mortgages loans: mortgage banks, mortgage brokers, banks, thrifts and credit unions, home builders, real estate agencies, and Internet lenders.

Tips for Working With Lenders

  • Get recommendations. Ask friends and family members for suggestions, especially if they've recently obtained a loan.
  • Check credentials. Mortgage bankers are regulated by either your state's department of banking or its division of real estate. Check with the one appropriate to your state to see if a lender is in good professional standing. Mortgage brokers may be state regulated or not. If not, check with the local chapter of the National Association of Mortgage Brokers or the Better Business Bureau to see if a broker's record is clean.
  • Do your homework. Learn about typical mortgages and ask questions when something looks amiss; a broker may be trying to pad closing costs or other fees at your expense.
  • Take care when online. There are plenty of attractive deals online, but first make sure you're dealing with a reliable broker or lender.

If you're working with a broker, the National Consumer Law Center recommends you demand to know how much the broker is making from the lender as well as from any fees you might be paying. It's best to get this information up front and in writing. Avoid a broker who is double-dipping by getting a fat premium from the lender, as well as fees from you.

The Real Estate Settlement Procedures Act (RESPA) requires lenders to give you information on all closing costs and escrow account practices. Any business relationships between the lender and closing service providers or other parties to the transaction must also be disclosed. Many of the fees are negotiable.

USA.gov. (Updated 2015, April 8). Shopping for a home mortgage. Retrieved March 22, 2016, from http://www.usa.gov/

More about this Topics

  • Down Payments and Private Mortgage Insurance

  • Tips to Avoid Foreclosure (Part 2)

  • Saving Your Home from Foreclosure

  • Mortgages: Consumer Tips

  • Using Your Home's Equity

Other Topics

    • Financial Calculators
    • Ten Facts About Mortgage Debt Forgiveness
    • Tips to Avoid Foreclosure (Part 1)
    • Avoiding Foreclosure (Part 1)
    • Avoiding Foreclosure (Part 2)
    • Borrowing From Your Home in Retirement
    • Mortgage Rates and Terms Worksheet
    • Loan Comparison Worksheet
    • Buying A Home
    • Hope Now
    • National Consumer Law Center
    • Bankrate
    • Omni Calculator
    • Financial Basics Handbook