This is your Member Reference Number (MRN). You’ll need to provide this when you make an appointment with an EAP counselor or contact your EAP by phone.

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Get Started with Services

Learn more in the orientation videos.

To find the right counselor, call

844-416-6386

EAP Orientation Videos

EAP orientation for supervisors.

Supervisor orientation for EAP, highlighting confidential services for employee management: counseling, support, enhancing workplace well-being.
Watch here

EAP orientation for employees.

Introduction to EAP's comprehensive, free services for employees: counseling, legal, financial aid, with 24/7 support for you and your family's well-being.
Watch here

Employee Assistance Program (EAP) overview

This EAP orientation highlights free, confidential access to resources for emotional, legal, and financial wellness, available 24/7 for you and your household.
Watch here
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  • Get connected to support, articles, and other resources to support your personal and work-related needs. Services are private, confidential, and included as part of your benefits for no extra cost. 1

     

    Services available include:

    Counseling: Connect with a mental health professional by scheduling an in-person appointment or virtual visit through Talkspace or LiveHealth Online.2

     

    Financial planning: Talk with a professional or access resources that can help you take charge of your finances. Access to on-line resources such as financial tools and calculators to assist with debt and credit management, saving for education and retirement, life event planning and ID monitoring.

     

    Legal Resources: Call to request a 30 minute in-person or phone consultation per separate issue with a network attorney at no cost.3 Access to on-line resources for information on a variety of topics such as estate planning, adoption, divorce, and taxes.

     

    Work-life Resources: Access to on-line resources for childcare, pet care, and adult services, and savings center for discounts on items.

     

    Use of Information and Resources

    This website is made available for the purpose of providing general education information. The site and its health-related information and resources are not intended to be a substitute for professional medical advice. Nothing in this site is intended to be used for medical diagnosis or treatment Always seek the advice of your physician if you have any questions regarding a medical condition. This site and its health-related information and resources are not intended to be, or take the place of, professional health care.

     

    1 In accordance with federal and state law, and professional ethical standards.

     

    2 Appointments are subject to the availability of a therapist.

     

    3 Excludes business, benefits, or employment issues. The free half-hour consultations apply per legal issue, per year. You are eligible for a new consultation for each new issue yearly. If you have Anthem health coverage, your cost for a visit may be similar to what you would pay for an office therapy visit, depending on your benefits, copay, or percentage of the cost. If you’re not covered by an Anthem plan, you’ll be responsible for paying the full cost for a visit.

     

    Online counseling is not appropriate for all kinds of issues. If you are in crisis or have suicidal thoughts, it’s important that you seek help immediately. Please call 988 to reach the 24/7 confidential 988 Suicide & Crisis Lifeline or go to 988lifeline.org. If your issue is an emergency, call 911 or go to your nearest emergency room.Talkspace does not offer emergency services.