This is your Member Reference Number (MRN). You’ll need to provide this when you make an appointment with an EAP counselor or contact your EAP by phone.

Anthem provides automatic translation into multiple languages, courtesy of Google Translate. This tool is provided for your convenience only. The English language version is considered the most accurate, and in the event of a discrepancy between the translations, the English version will prevail. This translation tool is not controlled by Anthem, and the Anthem Privacy Statement will not apply. Please read Google's privacy statement. If you want Google to translate the Anthem website, select a language.

Benefits with Conduent

Your EAP offers these great resources.

Coping with Crime Victimization

Anyone can become a victim of a crime. If it happens to you or someone you love, here are some important points to remember.

Being a victim of a crime can be a very difficult and stressful experience. While most people are naturally resilient and over time will find ways to cope and adjust, there can be a wide range of aftereffects to a trauma. One person may experience many of the effects, a few, or none at all. Not everyone has the same reaction. In some people the reaction may be delayed days, weeks, or even months. Some victims may think they are "going crazy," when they are having a normal reaction to an abnormal event.

Getting back to normal can be a difficult process after a personal experience of this kind, especially for victims of violent crime and families of murder victims. Learning to understand and feel more at ease with the intense feelings can help victims better cope with what happened. Victims may need to seek help from friends, family, a religious or spiritual leader, a counselor, or a victim-assistance professional.

Potential Effects of Trauma

Some people who have been victims of crime may experience some of these symptoms. Seek medical advice if the symptoms persist.

Physical

Physical symptoms include

  • Nausea
  • Tremors
  • Chills or sweating
  • Lack of coordination
  • Heart palpitations or chest pains
  • High blood pressure
  • Headaches
  • Sleep disturbances
  • Stomach upset
  • Dizziness
  • Loss of appetite
  • Startled responses

Emotional

Emotional symptoms include

  • Anxiety
  • Fear
  • Guilt
  • Grief
  • Depression
  • Sadness
  • Anger
  • Irritability
  • Numbness
  • Feeling lost, abandoned, and isolated
  • Wanting to withdraw or hide

Mental

Mental symptoms can include

  • Slowed thinking
  • Confusion
  • Disorientation
  • Memory problems
  • Intrusive memories or flashbacks
  • Nightmares
  • Inability to concentrate
  • Difficulty in making decisions

Tips for Coping

These are some ideas that may help you cope with the trauma or loss:

  • Find someone to talk with about how you feel and what you are going through. Keep the phone number of a good friend nearby to call when you feel overwhelmed or feel panicked.
  • Allow yourself to feel the pain. It will not last forever.
  • Keep a journal.
  • Spend time with others, but make time to spend time alone.
  • Take care of your mind and body. Rest, sleep, and eat regular, healthy meals.
  • Reestablish a normal routine as soon as possible, but don't overdo it.
  • Make daily decisions, which will help to bring back a feeling of control over your life.
  • Exercise, though not excessively, and alternate with periods of relaxation.
  • Undertake daily tasks with care. Accidents are more likely to happen after severe stress.
  • Recall the things that helped you cope during trying times and loss in the past, and think about the things that give you hope. Turn to them on bad days.

These are things to avoid:

  • Be careful about using alcohol or drugs to relieve emotional pain. Becoming addicted not only postpones healing but also creates new problems.
  • Make daily decisions, but avoid making life-changing decisions in the immediate aftermath, since judgment may be temporarily impaired.
  • Don't blame yourself; it wasn't your fault.
  • Your emotions need to be expressed. Try not to bottle them up.

For some victims and families of victims, life is forever changed. Life may feel empty and hollow. Life doesn't "mean" what it used to. Part of coping and adjusting is redefining the future. What seemed important before may not be important now. Many victims find new meaning in their lives as a result of their experience. It is important to remember that emotional pain is not endless and that it will eventually ease. It is impossible to undo what has happened, but life can be good again in time.

Tips for Family and Friends of a Victim of Crime

  • Listen carefully.
  • Spend time with the victim.
  • Offer your assistance, even if the person hasn't asked for help.
  • Help with everyday tasks like cleaning, cooking, caring for the family, and minding the children.
  • Give the person private time.
  • Don't take the victim's anger or other feelings personally.
  • Don't tell that victim that he or she is "lucky it wasn't worse." Traumatized people are not consoled by such statements.
  • Tell the victim that you are sorry such an event has occurred and you want to understand and help.

National Resources and Hotlines for Crime Victims

The website for the Office for Victims of Crime in the Department of Justice includes an online directory of victim assistance programs here: Link opens in a new windowhttps://ovc.ncjrs.gov/findvictimservices. In the table below are other organizations that can help.

Crime Victim Hotlines and Resources
Crime Victim Hotlines and Resources
Anti-Defamation League, Link opens in a new windowhttps://www.adl.org National Children's Alliance, (202) 548-0090, Link opens in a new windowhttps://www.nationalchildrensalliance.org
Battered Women's Justice Project, (800) 903-0111 (ext. 1), TTY Callers: Use 711, Link opens in a new windowhttps://www.bwjp.org Fraud.org, (202) 835-3323, Link opens in a new windowhttps://www.fraud.org
Bureau of Indian Affairs, Indian Country Child Abuse Hotline: (800) 633-5155 National Organization for Victim Assistance (NOVA), (800) Try-Nova (800-879-6682), Link opens in a new windowhttps://www.trynova.org
Childhelp – National Child Abuse Hotline, (800) 4-A-Child (800-422-4453), Link opens in a new windowhttps://www.childhelp.orgNational Resource Center on Domestic Violence, (800) 537-2238, Link opens in a new windowhttps://nrcdv.org/contact-us
Futures Without Violence, (415) 678-5500, Link opens in a new windowhttps://www.futureswithoutviolence.orgNational Organization of Parents of Murdered Children (POMC), (513) 721-5683, Link opens in a new windowwww.pomc.com
Mothers Against Drunk Driving, (877) MADD-HELP (877-275-6233), Link opens in a new windowhttps://www.madd.org Rape, Abuse & Incest National Network, (800) 656-HOPE (800-656-4673), Link opens in a new windowhttps://www.rainn.org
National Center for Missing and Exploited Children, (800) The-Lost (800-843-5678), Link opens in a new windowwww.missingkids.com Stalking Resource Center, Link opens in a new windowhttps://victimsofcrime.org/our-programs/past-programs/stalking-resource-center
VictimConnect, Link opens in a new windowNational Center for Victims of Crime: (855) 4-VICTIM (855-484-2846), Link opens in a new windowhttps://victimconnect.org

U.S. Department of Justice (DOJ), Federal Bureau of Investigation (FBI), Office for Victim Assistance. (n.d.). Coping with crime victimization. Retrieved August 20, 2019, from https://www.fbi.gov

More about this Topics

  • Getting a Restraining Order Against an Abusive Partner (Part 1)

  • Leaving an Abusive Relationship (Part 1)

  • What You Can Do if You're a Victim of Crime

  • Getting a Restraining Order Against an Abusive Partner (Part 2)

  • Leaving an Abusive Relationship (Part 2)

Other Topics

    • Can my employer prohibit me from keeping a gun in my car at work?
    • Driver License Suspensions
    • Arson
    • Preservation of Evidence in Criminal Cases
    • Consideration of Dismissed Charges at Sentencing
    • Help for International Crime Victims
    • Help for Crime Victims