This is your Member Reference Number (MRN). You’ll need to provide this when you make an appointment with an EAP counselor or contact your EAP by phone.

Anthem provides automatic translation into multiple languages, courtesy of Google Translate. This tool is provided for your convenience only. The English language version is considered the most accurate, and in the event of a discrepancy between the translations, the English version will prevail. This translation tool is not controlled by Anthem, and the Anthem Privacy Statement will not apply. Please read Google's privacy statement. If you want Google to translate the Anthem website, select a language.

Tax-Time Scams

It's true: Tax scams proliferate during the income tax filing season. The Internal Revenue Service (IRS) provides the following scam warnings so you can protect yourself and avoid becoming a victim of these crimes:

  • Be vigilant of any unexpected communication purportedly from the IRS at the start of tax season.
  • Don't fall for phone and phishing email scams that use the IRS as a lure. Thieves often pose as the IRS using a bogus refund scheme or warnings to pay past-due taxes.
  • The IRS doesn't initiate contact with taxpayers by email to request personal or financial information. This includes any type of e-communication, such as text messages and social media channels.
  • The IRS doesn't ask for PINs, passwords, or similar confidential information for credit card, bank, or other accounts.
  • If you get an unexpected email, don't open any attachments or click on any links contained in the message. Instead, forward the email to phishing@irs.gov.

Here are several steps you can take to help protect yourself against scams and identity theft:

  • Don't carry your Social Security card or any documents that include your Social Security Number (SSN) or Individual Taxpayer Identification Number (ITIN).
  • Don't give a business your SSN or ITIN just because they ask. Give it only when required.
  • Protect your financial information.
  • Check your credit report every 12 months.
  • Secure personal information in your home.
  • Protect your personal computers by using firewalls and antispam or antivirus software, updating security patches and changing passwords for Internet accounts.
  • Don't give personal information over the phone, through the mail, or on the Internet unless you have initiated the contact and are sure of the recipient.
  • Be careful when you choose a tax preparer. Most preparers provide excellent service, but there are a few who are unscrupulous.

U.S. Internal Revenue Service (IRS). (Updated 2014, November 7). IRS warns of tax-time scams. Retrieved November 15, 2019, from https://www.irs.gov

More about this Topics

  • Two Tax Credits Help Pay Higher Education Costs

  • Tax Topics: Refund Information

  • Tax Scams: How to Report Them

  • Prior Year Tax Information With <em>Get Transcript</em>

  • Notifying the IRS of a Change of Address

Other Topics

    • Preparing for a Disaster (Taxpayers and Businesses)
    • Bankrate
    • American Bar Association
    • Volunteer Income Tax Assistance (VITA) & the Tax Counseling for the Elderly (TCE) Programs
    • Taxation of U.S. Residents
    • Tax Assistance for Individuals with Disabilities
    • Adoption Credit and Adoption Assistance Programs
    • Your Social Security Number and Card: Name Change
    • Foreign Tax Credit